DocPlanner incident

Noa Notes Generation Issues in Mexico and South America

Notice Resolved View vendor source →

DocPlanner experienced a notice incident on July 6, 2026 affecting Noa Notes: Mexico and Noa Notes: Brazil and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 07:43 PM UTC
Resolved
Jul 06, 2026, 08:21 PM UTC
Duration
37m
Detected by Pingoru
Jul 06, 2026, 07:43 PM UTC

Affected components

Noa Notes: MexicoNoa Notes: BrazilNoa Notes: ColombiaNoa Notes: ChileNoa Notes: PeruNoa Notes: Argentina

Update timeline

  1. investigating Jul 06, 2026, 07:43 PM UTC

    The team is currently investigating the issue.

  2. identified Jul 06, 2026, 07:56 PM UTC

    The issue has been identified and we released a fix already.

  3. monitoring Jul 06, 2026, 07:57 PM UTC

    The fix has been released, we are monitoring.

  4. resolved Jul 06, 2026, 08:21 PM UTC

    This incident has been resolved.