DocPlanner incident

Applications might have issue connecting to our services in south america

Notice Resolved View vendor source →

DocPlanner experienced a notice incident on October 11, 2026 affecting Marketplace: Brazil and Marketplace: Mexico and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2026, 03:59 PM UTC
Resolved
Oct 11, 2026, 04:44 PM UTC
Duration
45m
Detected by Pingoru
Oct 11, 2026, 03:59 PM UTC

Affected components

Marketplace: BrazilMarketplace: MexicoMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru

Update timeline

  1. investigating Oct 11, 2026, 03:59 PM UTC

    We have report of the patient app not loading correctly, we are working on it

  2. resolved Oct 11, 2026, 04:44 PM UTC

    This incident has been resolved.