DocPlanner experienced a notice incident on August 18, 2026 affecting SaaS: Italy, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
SaaS: Italy
Update timeline
- investigating Aug 18, 2026, 08:25 AM UTC
Since approximately 01:08 UTC on August 18, 2026, customers in Italy may be experiencing failures when submitting or processing electronic invoices. Our team has identified a connectivity issue affecting the electronic invoicing service and is actively working to restore full functionality. We sincerely apologize for the disruption and will provide further updates as our investigation progresses.
- resolved Aug 18, 2026, 10:19 AM UTC
This incident has been resolved.