DocPlanner incident

Noa Notes - Integrations - South America service degradation

Notice Resolved View vendor source →

DocPlanner experienced a notice incident on September 14, 2026 affecting Noa Notes: Brazil and Noa Notes: Colombia and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 06:35 PM UTC
Resolved
Sep 14, 2026, 06:46 PM UTC
Duration
10m
Detected by Pingoru
Sep 14, 2026, 06:35 PM UTC

Affected components

Noa Notes: BrazilNoa Notes: ColombiaNoa Notes: ChileNoa Notes: PeruNoa Notes: Argentina

Update timeline

  1. investigating Sep 14, 2026, 06:35 PM UTC

    Some users may experience errors or longer-than-usual processing times when generating notes and summaries. Our team is aware of the issue and is actively investigating. We apologize for the inconvenience and will provide updates as soon as more information is available.

  2. monitoring Sep 14, 2026, 06:41 PM UTC

    We have identified the issue and deployed a fix. Our team is actively monitoring the platform to ensure full stability is restored. We apologize for any inconvenience this may have caused.

  3. resolved Sep 14, 2026, 06:46 PM UTC

    This incident has been resolved.