DocPlanner incident
Noa Notes - Integrations - South America service degradation
Resolved after 10 minutes, affecting Noa Notes: Brazil and Noa Notes: Colombia and 1 more, on September 14, 2026.
We have identified the issue and deployed a fix. Our team is actively monitoring the platform to ensure full stability is restored. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Sep 14, 2026, 06:35 PM UTC
Some users may experience errors or longer-than-usual processing times when generating notes and summaries. Our team is aware of the issue and is actively investigating. We apologize for the inconvenience and will provide updates as soon as more information is available.
- monitoring Sep 14, 2026, 06:41 PM UTC
We have identified the issue and deployed a fix. Our team is actively monitoring the platform to ensure full stability is restored. We apologize for any inconvenience this may have caused.
- resolved Sep 14, 2026, 06:46 PM UTC
This incident has been resolved.
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