DocPlanner incident

Marketplace profiles in CO are serving "not found" pages

Notice Resolved View vendor source →

DocPlanner experienced a notice incident on July 3, 2026 affecting Marketplace: Colombia, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 02:55 PM UTC
Resolved
Jul 03, 2026, 03:04 PM UTC
Duration
9m
Detected by Pingoru
Jul 03, 2026, 02:55 PM UTC

Affected components

Marketplace: Colombia

Update timeline

  1. investigating Jul 03, 2026, 02:55 PM UTC

    Doctor profile pages cannot be seen by users. We are investigating the issue

  2. monitoring Jul 03, 2026, 03:03 PM UTC

    The issue has been resolved, we are monitoring the issue

  3. resolved Jul 03, 2026, 03:04 PM UTC

    This incident has been resolved.