DocPlanner Outage History
DocPlanner is up right nowPingoru has recorded 82 incidents for DocPlanner: 79 in the last 12 months and 11 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 7 of 720 (1%) |
| May 2026 | 8 | 6 of 744 (1%) |
| June 2026 | 9 | 7 of 720 (1%) |
| July 2026 | 7 | 5 of 744 (1%) |
| August 2026 | 5 | 8 of 744 (1%) |
| September 2026 | 4 | 2 of 720 (0%) |
| October 2026 | 2 | 1 of 573 (0%) |
Incidents, newest first
Notice May 26, 2026 EU Marketplace Down 2h 33m Marketplace: Poland, SSO: Poland, Marketplace: Italy, SSO: Italy and 11 more
Started May 26, 2026, 11:40 AM UTC· resolved May 26, 2026, 02:13 PM UTC
- investigating May 26, 2026, 11:40 AM UTC
We are investigating issues with out european marketplace, sso
- monitoring May 26, 2026, 12:07 PM UTC
The services are back, we are monitoring the situation
- investigating May 26, 2026, 12:39 PM UTC
Unfortunately we are back with the issue, we are investigating
- monitoring May 26, 2026, 01:32 PM UTC
We identified the issue, a fix is being relesed
- resolved May 26, 2026, 02:13 PM UTC
This incident has been resolved.
Notice May 25, 2026 Customers are currently experiencing issues accessing the platform 57m Marketplace: Poland, SSO: Poland, Marketplace: Italy, SaaS: Poland and 14 more
Started May 25, 2026, 09:01 AM UTC· resolved May 25, 2026, 09:59 AM UTC
- investigating May 25, 2026, 09:01 AM UTC
Application isn't reachable
- monitoring May 25, 2026, 09:06 AM UTC
marketplace + sso very slow on ocasional 500
- resolved May 25, 2026, 09:59 AM UTC
This incident has been resolved.
Major May 19, 2026 SaaS partially degraded 9m SaaS: Poland, SaaS: Italy, SaaS: Turkey, SaaS: Czech Republic and 9 more
Started May 19, 2026, 12:04 PM UTC· resolved May 19, 2026, 12:14 PM UTC
- identified May 19, 2026, 12:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 19, 2026, 12:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 12:14 PM UTC
This incident has been resolved.
Critical May 7, 2026 Customers are currently seeing error pages when attempting to access the marketplace. 20m Marketplace: Poland, Marketplace: Italy, Marketplace: Turkey, Marketplace: Czech Republic and 4 more
Started May 07, 2026, 12:25 PM UTC· resolved May 07, 2026, 12:45 PM UTC
- identified May 07, 2026, 12:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2026, 12:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 08:09 PM UTC
This incident has been resolved.
Major May 6, 2026 ClinicCloud login functionality impaired 6m Clinic Cloud
Started May 06, 2026, 11:24 AM UTC· resolved May 06, 2026, 11:30 AM UTC
- identified May 06, 2026, 11:24 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2026, 11:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 11:30 AM UTC
This incident has been resolved.
Notice May 5, 2026 PMS EU degraded 5m MyDR
Started May 05, 2026, 06:03 PM UTC· resolved May 05, 2026, 06:09 PM UTC
- identified May 05, 2026, 06:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 05, 2026, 06:09 PM UTC
This incident has been resolved.
Minor May 4, 2026 Marketplace search impared 36m Marketplace: Mexico
Started May 04, 2026, 06:38 PM UTC· resolved May 04, 2026, 07:15 PM UTC
- investigating May 04, 2026, 06:38 PM UTC
We are currently investigating this issue.
- identified May 04, 2026, 06:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 04, 2026, 07:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 07:15 PM UTC
This incident has been resolved.
Minor April 30, 2026 Global Outage 1h 36m Marketplace: Poland, Marketplace: Italy, Marketplace: Turkey, Marketplace: Czech Republic and 3 more
Started Apr 30, 2026, 07:52 AM UTC· resolved Apr 30, 2026, 09:29 AM UTC
- investigating Apr 30, 2026, 07:52 AM UTC
We are currently investigating this issue.
- monitoring Apr 30, 2026, 09:17 AM UTC
We have identified the issue and mitigated it, systems recovering
- monitoring Apr 30, 2026, 09:25 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 30, 2026, 09:29 AM UTC
Incident has been mitigated. Issue resolved
Minor April 30, 2026 SaaS is down 1h 41m SaaS: Poland, SaaS: Italy, SaaS: Turkey, SaaS: Czech Republic and 3 more
Started Apr 30, 2026, 07:48 AM UTC· resolved Apr 30, 2026, 09:30 AM UTC
- investigating Apr 30, 2026, 07:48 AM UTC
We are currently investigating this issue.
- monitoring Apr 30, 2026, 09:17 AM UTC
We have identified the issue and mitigated it, systems recovering
- monitoring Apr 30, 2026, 09:24 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 30, 2026, 09:30 AM UTC
Incident has been mitigated. Issue resolved
Minor April 30, 2026 Noa Notes STDA is down 2h 18m Noa Notes: Spain, Noa Notes: Germany, Noa Notes: Italy, Noa Notes: Poland and 3 more
Started Apr 30, 2026, 07:11 AM UTC· resolved Apr 30, 2026, 09:30 AM UTC
- investigating Apr 30, 2026, 07:11 AM UTC
We are currently investigating this issue.
- monitoring Apr 30, 2026, 09:17 AM UTC
We have identified the issue and mitigated it, systems recovering
- monitoring Apr 30, 2026, 09:24 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 30, 2026, 09:30 AM UTC
Incident has been mitigated. Issue resolved
Major April 27, 2026 Marketplace Europe Higher error rate 19m Marketplace: Poland, Marketplace: Italy, Marketplace: Turkey, Marketplace: Czech Republic and 3 more
Started Apr 27, 2026, 02:17 PM UTC· resolved Apr 27, 2026, 02:37 PM UTC
- identified Apr 27, 2026, 02:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 27, 2026, 02:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 02:37 PM UTC
This incident has been resolved.
Major April 24, 2026 MarketPlace searches are failing 24m Marketplace: Poland, Marketplace: Italy, Marketplace: Turkey, Marketplace: Czech Republic and 3 more
Started Apr 24, 2026, 09:45 AM UTC· resolved Apr 24, 2026, 10:10 AM UTC
- investigating Apr 24, 2026, 09:45 AM UTC
We are currently investigating this issue.
- identified Apr 24, 2026, 09:49 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 24, 2026, 09:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2026, 10:10 AM UTC
This incident has been resolved.
Minor April 23, 2026 Marketplace MX performance is degraded 24m Marketplace: Mexico
Started Apr 23, 2026, 07:56 PM UTC· resolved Apr 23, 2026, 08:21 PM UTC
- investigating Apr 23, 2026, 07:56 PM UTC
We are currently investigating this issue.
- identified Apr 23, 2026, 08:16 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 23, 2026, 08:21 PM UTC
This incident has been resolved.
Minor April 23, 2026 Noa Notes transcription takes longer than usual 21m Noa Notes: Poland
Started Apr 23, 2026, 01:08 PM UTC· resolved Apr 23, 2026, 01:29 PM UTC
- investigating Apr 23, 2026, 01:28 PM UTC
We are currently investigating this issue.
- monitoring Apr 23, 2026, 01:28 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 23, 2026, 01:29 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 23, 2026, 01:29 PM UTC
This incident has been resolved.
Minor April 21, 2026 Mexico Marketplace has degraded performance 26m Marketplace: Mexico
Started Apr 21, 2026, 08:37 PM UTC· resolved Apr 21, 2026, 09:04 PM UTC
- investigating Apr 21, 2026, 08:37 PM UTC
We are currently investigating this issue.
- identified Apr 21, 2026, 08:49 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 21, 2026, 09:04 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 21, 2026, 09:04 PM UTC
This incident has been resolved.
Minor April 21, 2026 Slowness in marketplace due to downstream service 3m Marketplace: Poland, Marketplace: Italy, Marketplace: Turkey, Marketplace: Czech Republic and 9 more
Started Apr 21, 2026, 08:58 AM UTC· resolved Apr 21, 2026, 09:01 AM UTC
- investigating Apr 21, 2026, 08:58 AM UTC
We are currently investigating this issue.
- resolved Apr 21, 2026, 09:01 AM UTC
This incident has been resolved.
Major April 16, 2026 Marketplace SA is flapping due to overload 1h 7m Marketplace: Brazil, Marketplace: Chile, Marketplace: Argentina, Marketplace: Colombia and 1 more
Started Apr 16, 2026, 07:53 PM UTC· resolved Apr 16, 2026, 09:01 PM UTC
- investigating Apr 16, 2026, 07:53 PM UTC
We are currently investigating this issue.
- monitoring Apr 16, 2026, 08:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 09:01 PM UTC
This incident has been resolved.
Notice April 13, 2026 Marketplace instability in Mexico 41m Marketplace: Mexico
Started Apr 13, 2026, 06:28 PM UTC· resolved Apr 13, 2026, 07:10 PM UTC
- investigating Apr 13, 2026, 06:28 PM UTC
We are currently investigating this issue.
- identified Apr 13, 2026, 07:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 13, 2026, 07:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 07:10 PM UTC
This incident has been resolved.
Minor April 7, 2026 We are experiencing slowness in our marketplace in south america 25m Marketplace: Brazil, Marketplace: Chile, Marketplace: Argentina, Marketplace: Colombia and 1 more
Started Apr 07, 2026, 08:40 PM UTC· resolved Apr 07, 2026, 09:06 PM UTC
- investigating Apr 07, 2026, 08:40 PM UTC
We are currently investigating this issue.
- identified Apr 07, 2026, 08:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 07, 2026, 08:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2026, 09:06 PM UTC
This incident has been resolved.
Major April 4, 2026 Marketplace instability Italy 22m Marketplace: Italy
Started Apr 04, 2026, 08:22 AM UTC· resolved Apr 04, 2026, 08:45 AM UTC
- investigating Apr 04, 2026, 08:22 AM UTC
We are currently investigating this issue.
- investigating Apr 04, 2026, 08:31 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 04, 2026, 08:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 04, 2026, 08:45 AM UTC
This incident has been resolved.
Critical April 2, 2026 Noa notes isn't available 7m Noa Notes: Brazil, Noa Notes: Colombia, Noa Notes: Peru, Noa Notes: Argentina
Started Apr 02, 2026, 02:08 PM UTC· resolved Apr 02, 2026, 02:15 PM UTC
- investigating Apr 02, 2026, 02:08 PM UTC
The team investigating the issue
- monitoring Apr 02, 2026, 02:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2026, 02:15 PM UTC
This incident has been resolved.
Minor April 2, 2026 Noa Notes Summaries generation slowness in Brazil –
Started Apr 02, 2026, 12:00 PM UTC· resolved Apr 02, 2026, 12:00 PM UTC
- resolved Apr 02, 2026, 12:47 PM UTC
Summaries are taking longer to be generated.
Minor April 1, 2026 Noa Notes Generation Degraded in South America –
Started Apr 01, 2026, 06:30 PM UTC· resolved Apr 01, 2026, 06:30 PM UTC
- resolved Apr 02, 2026, 12:04 AM UTC
The issue was solved 11:17PM CEST
Major March 31, 2026 Marketplace South America performances impaired 1h 37m Marketplace: Brazil, Marketplace: Chile, Marketplace: Argentina, Marketplace: Colombia and 1 more
Started Mar 31, 2026, 02:04 PM UTC· resolved Mar 31, 2026, 03:41 PM UTC
- investigating Mar 31, 2026, 02:04 PM UTC
We are currently investigating this issue.
- monitoring Mar 31, 2026, 02:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 03:41 PM UTC
This incident has been resolved.
Major March 19, 2026 Listings are not showing doctors properly in Mexico 19m Marketplace: Mexico
Started Mar 19, 2026, 12:30 AM UTC· resolved Mar 19, 2026, 12:50 AM UTC
- investigating Mar 18, 2026, 11:36 PM UTC
We are currently investigating the issue. We will send next update within 30 minutes.
- identified Mar 19, 2026, 01:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2026, 01:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 01:01 AM UTC
This incident has been resolved.