Conviva experienced a minor incident on July 14, 2025 affecting Historical, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2025, 01:31 AM UTC
To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]
- investigating Jul 14, 2025, 01:34 AM UTC
To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]
- investigating Jul 14, 2025, 01:35 AM UTC
To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]
- resolved Jul 14, 2025, 01:51 AM UTC
This incident has been resolved