Conviva incident

Real-Time and Historical Data Delay

Minor Resolved View vendor source →
Started
Apr 23, 2026, 01:12 PM UTC
Resolved
Apr 24, 2026, 03:53 AM UTC
Duration
14h 41m
Detected by Pingoru
Apr 23, 2026, 01:12 PM UTC

Affected components

Real-TimeHistorical

Update timeline

  1. investigating Apr 23, 2026, 01:12 PM UTC

    To our Valued Customers: Conviva Operations is aware of ongoing delays impacting Historical and Live data. Our team is actively investigating the issue and working towards a resolution. Areas affected include: Historical | Live For further information, please visit the Conviva Status Page. Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]

  2. monitoring Apr 23, 2026, 02:32 PM UTC

    Real-Time and Historical data has recovered, and the remaining data gap is expected to be filled, We are monitoring the system to ensure full restoration.

  3. resolved Apr 24, 2026, 03:53 AM UTC

    This incident has been resolved.

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