Conviva incident

VSI Services Degraded - Data Dip

Minor Resolved View vendor source →

Conviva experienced a minor incident on May 19, 2026 affecting Real-Time and Historical, lasting 15h 4m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 02:27 AM UTC
Resolved
May 19, 2026, 05:32 PM UTC
Duration
15h 4m
Detected by Pingoru
May 19, 2026, 02:27 AM UTC

Affected components

Real-TimeHistorical

Update timeline

  1. investigating May 19, 2026, 02:28 AM UTC

    We are currently investigating this issue.

  2. monitoring May 19, 2026, 02:57 AM UTC

    System has stabilized and VSI metrics are back to normal. We're actively monitoring and will provide updates on potential data recovery as things progress.

  3. resolved May 19, 2026, 05:32 PM UTC

    This incident has been resolved.