Conviva experienced a minor incident on March 16, 2026 affecting Real-Time and Historical, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Real-TimeHistorical
Update timeline
- investigating Mar 16, 2026, 10:41 PM UTC
To our Valued Customers: Conviva Operations is aware of ongoing interruptions to our VSI historical data and is currently investigating towards a resolution. Areas affected include: VSI Real-Time and Historical data For further information please see Conviva Status Page Best regards, Conviva Support Services
- resolved Mar 17, 2026, 01:30 AM UTC
Our VSI services have been restored and are operational. We are continuing to work with our engineering teams to restore the impacted data and will share more information on the timeline via the status page