Conviva is currently experiencing a minor incident affecting Real-Time and Historical, which began 1h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2026, 08:20 PM UTC
To our Valued Customers: Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution. Areas affected include: Real-Time | Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account.For assistance, please contact [email protected]
- identified May 24, 2026, 08:59 PM UTC
We have identified the issue and are in the process of implementing a fix.
- monitoring May 24, 2026, 09:34 PM UTC
The fix has been implemented and recovery was achieved at approximately 20:56 UTC. We are continuing to monitor for stability. Backfill of missing data will be performed.