Conviva experienced a minor incident on September 21, 2026 affecting Historical, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Historical
Update timeline
- investigating Sep 21, 2026, 11:18 PM UTC
To our Valued Customers: Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact [email protected]
- monitoring Sep 21, 2026, 11:48 PM UTC
This issue has been mitigated. We have backfilled the two missing minutes and are continuing to monitor this.
- resolved Sep 22, 2026, 12:11 AM UTC
This incident has been resolved.