Conviva experienced a minor incident on June 22, 2026 affecting Pulse UI, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 09:46 PM UTC
We are currently investigating an issue with logging in to Pulse. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access. If users are already logged in, this will not affect them.
- identified Jun 22, 2026, 10:06 PM UTC
We have narrowed the login issues to a service interruption with Okta, which is used for authentication into Pulse. We are following up with them closely to insure this service is restored as soon as possible. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access. If users are already logged in, this will not affect them. This issue does not affect Pulse data.
- resolved Jun 22, 2026, 10:41 PM UTC
Pulse login services are fully restored.