Conviva incident

VSI-Video data gap from 10:30 - 10:47 UTC on Sep 7th, 2026

Notice Resolved View vendor source →

Conviva experienced a notice incident on September 7, 2026 affecting Historical, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 12:13 PM UTC
Resolved
Sep 09, 2026, 12:40 AM UTC
Duration
1d 12h
Detected by Pingoru
Sep 07, 2026, 12:13 PM UTC

Affected components

Historical

Update timeline

  1. monitoring Sep 07, 2026, 12:13 PM UTC

    VSI-Video services are stable and functioning normally following the mitigation. Historical data between 10:30 - 10:47 UTC on Sep 7th, 2026 shows data discrepancies. This is isolated to that window only, no other data or current reporting is affected.

  2. resolved Sep 09, 2026, 12:40 AM UTC

    VSI Services have been operating normal and we are currently in the process of repairing the data for the impacted time window for historical data between 10:30 - 10:47 UTC on Sep 7th, 2026.