Ciptex incident

Segment - Criteo Audience destinations are experiencing an outage

Notice Resolved View vendor source →

Ciptex experienced a notice incident on July 3, 2026 affecting Twilio Segment, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 09:46 AM UTC
Resolved
Jul 03, 2026, 10:27 AM UTC
Duration
40m
Detected by Pingoru
Jul 03, 2026, 09:46 AM UTC

Affected components

Twilio Segment

Update timeline

  1. investigating Jul 03, 2026, 09:46 AM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Jul 03, 2026, 09:48 AM UTC

    We are currently experiencing disruptions with Criteo Audience destinations due to an external Criteo API outage. We are monitoring the situation closely.

  3. monitoring Jul 03, 2026, 10:00 AM UTC

    We are currently seeing successful delivery to Criteo. Our team will continue to monitor the closely.