Ciptex incident

Segment - Intermittent Segment application login errors

Minor Resolved View vendor source →

Ciptex experienced a minor incident on August 18, 2026, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 05:51 PM UTC
Resolved
Aug 18, 2026, 10:03 PM UTC
Duration
4h 12m
Detected by Pingoru
Aug 18, 2026, 05:51 PM UTC

Update timeline

  1. investigating Aug 18, 2026, 05:51 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Aug 18, 2026, 06:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 18, 2026, 06:43 PM UTC

    Segment application login is now operating normally. We will continue to monitor for system stability.

  4. resolved Aug 18, 2026, 10:03 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.