Channel.io incident

마케팅 기능에 일시적인 문제 발견 | Temporary issue detected with Marketing feature

Channel.io experienced a notice incident on August 1, 2025 affecting 💬 Live Chat, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started: Aug 01, 2025, 02:08 AM UTC
Resolved: Aug 01, 2025, 03:18 AM UTC
Duration: 1h 10m
Detected by Pingoru: Aug 01, 2025, 02:08 AM UTC

Affected components

💬 Live Chat

Update timeline

investigating Aug 01, 2025, 02:08 AM UTC

마케팅 기능에 일시적인 문제가 발견되었습니다. 현재 원인을 파악 중이며 신속히 해결하겠습니다. 복구 완료 시 다시 안내드리겠습니다. 불편을 드려 죄송합니다. Temporary issue has been detected with Marketing feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
resolved Aug 01, 2025, 03:18 AM UTC

일시적인 문제가 해결되었으며, 현재 서비스는 정상화되어 이용이 가능함을 안내드립니다. 서비스 이용에 불편을 드린 점 사과드립니다. The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.