Channel.io incident

Temporary issue detected with Kakao Talk Integration Service

Channel.io experienced a major incident on June 23, 2026 affecting 💬 Live Chat and 📞 Meet and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started: Jun 23, 2026, 07:11 AM UTC
Resolved: Jun 23, 2026, 08:16 AM UTC
Duration: 1h 4m
Detected by Pingoru: Jun 23, 2026, 07:11 AM UTC

Affected components

💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface

Update timeline

investigating Jun 23, 2026, 07:11 AM UTC

Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
resolved Jun 23, 2026, 08:16 AM UTC

The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.