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Channel.io is up

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Channel.io is operational right now. Last checked just now; the most recent incident resolved 2d ago.

Real-time Channel.io status, recent outages, and incident history: pulled directly from Channel.io's official status page at status.channel.io every 5 minutes. Pingoru tracks 9 Channel.io services and has captured 8 incidents in the last 90 days (95.18% uptime). Get email, Slack, Discord, or webhook alerts the moment Channel.io reports a new incident, free for 3 monitors, no credit card.

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Channel.io uptime 95.18% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 5m
    Started Oct 27, 2026, 08:55 AM UTC · Resolved Oct 27, 2026, 09:00 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 2 updates
    • investigating · Oct 27, 2026, 08:55 AM UTC

      Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · Oct 27, 2026, 09:00 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

  2. Resolved –
    Started Oct 26, 2026, 07:00 PM UTC · Resolved Oct 26, 2026, 07:00 PM UTC
    Timeline · 1 update
    • resolved · Oct 27, 2026, 07:40 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ 04:09 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident, and the ALF settings page - Incident Details: 1) ALF responses were not delivered, or were delayed or cut off, and some chats were transferred to an agent 2) The ALF settings and preview pages loaded slowly or failed to open - Cause: The servers supporting the system experienced a temporary delay in response - Resolution: The servers have been restored, and preventive measures will be applied on October 29, 2026 (Thu). Until then, the same issue may recur during early morning hours. We will continue to strengthen monitoring to prevent similar issues from occurring again.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ …

  3. Resolved 32m
    Started Oct 23, 2026, 08:17 AM UTC · Resolved Oct 23, 2026, 08:50 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 2 updates
    • investigating · Oct 23, 2026, 08:17 AM UTC

      Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause. - Affected Scope: Phone calls on channels using SKB 070 numbers - Cause: An issue on the carrier's (SKB) side is causing customer voices to cut out during calls - Resolution: We will apply the measures available on our side by this evening. Even after these measures, customer voices may be heard with a slight delay. A full resolution will be completed once SKB resolves the issue on their end.

    • resolved · Oct 23, 2026, 09:33 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

  4. Resolved 1d 8h
    Started Sep 23, 2026, 08:52 AM UTC · Resolved Sep 24, 2026, 04:54 PM UTC
    ✦ CoS
    Timeline · 2 updates
    • investigating · Sep 23, 2026, 08:52 AM UTC

      Temporary issue has been detected with CoS feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · Sep 24, 2026, 09:36 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 34m
    Started Sep 01, 2026, 06:02 AM UTC · Resolved Sep 01, 2026, 07:37 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 06:02 AM UTC

      Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · Sep 01, 2026, 07:37 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

See the full Channel.io outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Channel.io outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutes
62incidents recorded
55last 12 months
8last 90 days
24 hourstypical duration, 12 months

The longest incident in the last year, Issue regarding files uploaded to the Channel Talk media server on January 13, 2026, ran for 45 days. 2 maintenance windows announced in the same period.

Most affected components, last 12 months

  • 📞 Meet33
  • 💬 Live Chat32
  • 📧 Email32
  • ⚡️ Add-ons31
  • 🤖 AI ALF31

Latest incidents

  • Issue detected with Channel Talk system October 27, 2026 · 5 minutes · notice

    Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience…

  • Temporary issue detected with AI ALF feature October 26, 2026 · under a minute · notice

    The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time…

  • Temporary issue detected with Phone feature October 23, 2026 · 32 minutes · major outage

    Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any…

Outage history

Past 90 days · 8 incidents View full outage history →