Is Channel.io down?

Last checked 3m ago
Current status
Channel.io is up

No incidents right now.

Official status page: https://status.channel.io · Polled every 5 minutes · 8 components tracked

Channel.io is operational right now. Last checked 3m ago; the most recent incident resolved 9d ago.

Real-time Channel.io status, recent outages, and incident history — pulled directly from Channel.io's official status page at https://status.channel.io every 5 minutes. Pingoru tracks 8 Channel.io services and has captured 17 incidents in the last 90 days (90.90% uptime). Get email, Slack, Discord, or webhook alerts the moment Channel.io reports a new incident — free for 5 monitors, no credit card.

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Channel.io uptime 90.90% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Jun 05, 2026, 05:30 AM UTC · Resolved Jun 05, 2026, 05:30 AM UTC
    Timeline · 1 update
    • resolved · Jun 05, 2026, 05:49 AM UTC

      Temporary issue has been detected with AI ALF feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    Latest: Temporary issue has been detected with AI ALF feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

  2. Resolved 5h 48m
    Started May 26, 2026, 12:49 AM UTC · Resolved May 26, 2026, 06:37 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 4 updates
    • investigating · May 26, 2026, 12:49 AM UTC

      Temporary issue has been detected with SMS Sending Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • monitoring · May 26, 2026, 02:41 AM UTC

      A fix has been implemented and we are monitoring the results.

    • investigating · May 26, 2026, 06:36 AM UTC

      Temporary issue has been detected with SMS Sending Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · May 26, 2026, 06:37 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: May 24, 2026 04:00 ~ May 26, 2026 10:50 (KST) (approximately 2 days 6 hours 50 minutes) - Affected Scope: Domestic SMS sending via the marketing and follow-up notification features - Cause: During an internal system maintenance, SMS processing was not resumed, resulting in a failure to deliver text messages. - Resolution: SMS processing has been resumed and the service has been restored. Two-stage monitoring has been added to prevent recurrence.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: May 24, 2026 04:00 ~ May …

  3. Resolved 1h 31m
    Started May 21, 2026, 11:30 AM UTC · Resolved May 21, 2026, 01:02 PM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 4 updates
    • investigating · May 21, 2026, 11:30 AM UTC

      Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • monitoring · May 21, 2026, 11:55 AM UTC

      We have identified the cause of the current outage and have taken corrective action. We are currently monitoring the service for stabilization. We will provide you with an update as soon as we confirm the detailed cause. We apologize for any inconvenience this may have caused.

    • investigating · May 21, 2026, 12:08 PM UTC

      Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · May 21, 2026, 01:02 PM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

  4. Resolved 1h 5m
    Started May 18, 2026, 01:32 AM UTC · Resolved May 18, 2026, 02:37 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 3 updates
    • investigating · May 18, 2026, 01:32 AM UTC

      Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • monitoring · May 18, 2026, 02:06 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 18, 2026, 02:37 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

  5. Resolved
    Started May 14, 2026, 11:22 AM UTC · Resolved May 14, 2026, 11:22 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 3 updates
    • investigating · May 14, 2026, 10:49 AM UTC

      Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • monitoring · May 14, 2026, 10:56 AM UTC

      We have identified the cause of the current outage and have taken corrective action. We are currently monitoring the service for stabilization. We will provide you with an update as soon as we confirm the detailed cause. We apologize for any inconvenience this may have caused.

    • resolved · May 14, 2026, 11:22 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. Incident Time: May 14, 2026, 19:47 – 20:03 (KST) Scope of Impact: Temporary unavailability of the Channel Talk admin application, including disruptions to auto-assignment and agent status updates Cause: Temporary system overload during a deployment for product improvements Resolution: Resolved the overload by scaling up the database servers and performing a rollback

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. Incident Time: May 14, 2026, 19:47 – 20:03…

See the full Channel.io outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Channel.io outage history →

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Outage history

Past 90 days · 15 incidents View full outage history →