Is Channel.io down?
Last checked just nowNo incidents right now.
Channel.io is operational right now. Last checked just now; the most recent incident resolved 2d ago.
Real-time Channel.io status, recent outages, and incident history: pulled directly from Channel.io's official status page at status.channel.io every 5 minutes. Pingoru tracks 9 Channel.io services and has captured 8 incidents in the last 90 days (95.18% uptime). Get email, Slack, Discord, or webhook alerts the moment Channel.io reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- 💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑💻 Customer Support Interface
Timeline · 2 updates
- investigating · Oct 27, 2026, 08:55 AM UTC
Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved · Oct 27, 2026, 09:00 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
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Timeline · 1 update
- resolved · Oct 27, 2026, 07:40 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ 04:09 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident, and the ALF settings page - Incident Details: 1) ALF responses were not delivered, or were delayed or cut off, and some chats were transferred to an agent 2) The ALF settings and preview pages loaded slowly or failed to open - Cause: The servers supporting the system experienced a temporary delay in response - Resolution: The servers have been restored, and preventive measures will be applied on October 29, 2026 (Thu). Until then, the same issue may recur during early morning hours. We will continue to strengthen monitoring to prevent similar issues from occurring again.
Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ …
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- 💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑💻 Customer Support Interface
Timeline · 2 updates
- investigating · Oct 23, 2026, 08:17 AM UTC
Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause. - Affected Scope: Phone calls on channels using SKB 070 numbers - Cause: An issue on the carrier's (SKB) side is causing customer voices to cut out during calls - Resolution: We will apply the measures available on our side by this evening. Even after these measures, customer voices may be heard with a slight delay. A full resolution will be completed once SKB resolves the issue on their end.
- resolved · Oct 23, 2026, 09:33 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
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- ✦ CoS
Timeline · 2 updates
- investigating · Sep 23, 2026, 08:52 AM UTC
Temporary issue has been detected with CoS feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved · Sep 24, 2026, 09:36 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- 💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑💻 Customer Support Interface
Timeline · 2 updates
- investigating · Sep 01, 2026, 06:02 AM UTC
Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved · Sep 01, 2026, 07:37 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
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See the full Channel.io outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutesThe longest incident in the last year, Issue regarding files uploaded to the Channel Talk media server on January 13, 2026, ran for 45 days. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- 📞 Meet33
- 💬 Live Chat32
- 📧 Email32
- ⚡️ Add-ons31
- 🤖 AI ALF31
Latest incidents
- Issue detected with Channel Talk system
Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience…
- Temporary issue detected with AI ALF feature
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time…
- Temporary issue detected with Phone feature
Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any…
- Started Oct 27, 2026, 08:55 AM UTC · Resolved Oct 27, 2026, 09:00 AM UTC · 5m
- Started Oct 26, 2026, 07:00 PM UTC · Resolved Oct 26, 2026, 07:00 PM UTC · –
- Started Oct 23, 2026, 08:17 AM UTC · Resolved Oct 23, 2026, 08:50 AM UTC · 32m
- Temporary issue detected with CoS ResolvedStarted Sep 23, 2026, 08:52 AM UTC · Resolved Sep 24, 2026, 04:54 PM UTC · 1d 8h
- Started Sep 01, 2026, 06:02 AM UTC · Resolved Sep 01, 2026, 07:37 AM UTC · 1h 34m
- Started Sep 01, 2026, 05:02 AM UTC · Resolved Sep 01, 2026, 07:00 AM UTC · 1h 58m
- Started Aug 07, 2026, 01:30 AM UTC · Resolved Aug 07, 2026, 01:32 AM UTC · 1m
- Started Aug 04, 2026, 11:34 AM UTC · Resolved Aug 04, 2026, 11:22 PM UTC · 11h 47m