Is Channel.io down?
Last checked 8m agoNo incidents right now.
Channel.io is operational right now. Last checked 8m ago; the most recent incident resolved 20h ago.
Real-time Channel.io status, recent outages, and incident history — pulled directly from Channel.io's official status page at https://status.channel.io every 5 minutes. Pingoru tracks 8 Channel.io services and has captured 13 incidents in the last 90 days (93.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Channel.io reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- 💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑💻 Customer Support Interface
Timeline · 2 updates
- investigating · Jul 30, 2026, 08:02 AM UTC
Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved · Jul 30, 2026, 08:04 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
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Timeline · 1 update
- resolved · Jul 27, 2026, 09:05 AM UTC
Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause. - Incident Time: July 14, 2026 02:00 ~ 10:15 (KST) (approximately 8 hours 15 minutes) - Affected Scope: Some features intermittently did not work properly across the service - Cause: A temporary network connectivity issue caused some requests to be delayed or fail to process. - Resolution: We set a time limit on request processing to prevent delays and carried out stabilization work to prevent related components from restarting unexpectedly. We have also enhanced our monitoring system to detect and respond to similar issues more quickly. The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Latest: Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenien…
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Timeline · 1 update
- resolved · Jul 21, 2026, 03:06 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: July 20, 2026 12:00 ~ July 20, 2026 16:00 (KST) (approximately 4 hours) - Affected Scope: Conversations where the automatic chat summary was not generated or was delayed upon closing - Cause: A temporary and significant slowdown in the external AI service used for summary generation caused some summaries to exceed the allowed time limit and be skipped. - Resolution: An emergency fix restored normal operation by 16:00. A structural improvement has since been deployed to run multiple AI models in parallel and use whichever completes first, ensuring summaries are generated normally even if external delays recur. We will continue to strengthen monitoring to prevent similar issues from occurring again. Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: July 20, 2026 12:00 ~ Jul…
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- 💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑💻 Customer Support Interface
Timeline · 2 updates
- investigating · Jul 10, 2026, 04:22 AM UTC
Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved · Jul 13, 2026, 06:20 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
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- 📞 Meet
Timeline · 1 update
- resolved · Jun 24, 2026, 01:00 PM UTC
There was a temporary issue with the Phone feature. It has now been resolved, and the service is operating normally. We will share the root cause in a follow-up update. We apologize for any inconvenience this may have caused.
Latest: There was a temporary issue with the Phone feature. It has now been resolved, and the service is operating normally. We will share the root cause in a follow-up update. We apologiz…
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See the full Channel.io outage history
8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Channel.io outage history →Or sign up free to get alerts when Channel.io breaks · 10 free monitors · No credit card
- Started Jul 30, 2026, 07:52 AM UTC · Resolved Jul 30, 2026, 08:00 AM UTC · 7m
- Started Jul 27, 2026, 09:05 AM UTC · Resolved Jul 13, 2026, 05:00 PM UTC · —
- Started Jul 21, 2026, 03:06 AM UTC · Resolved Jul 20, 2026, 03:00 AM UTC · —
- Started Jul 10, 2026, 04:22 AM UTC · Resolved Jul 13, 2026, 06:20 AM UTC · 3d 1h
- Started Jun 24, 2026, 11:30 AM UTC · Resolved Jun 24, 2026, 11:30 AM UTC · —
- Started Jun 23, 2026, 07:11 AM UTC · Resolved Jun 23, 2026, 08:16 AM UTC · 1h 4m
- Started Jun 22, 2026, 06:15 AM UTC · Resolved Jun 22, 2026, 06:19 AM UTC · 4m
- Started Jun 05, 2026, 05:30 AM UTC · Resolved Jun 05, 2026, 05:30 AM UTC · —