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Official status page: https://status.channel.io · Polled every 5 minutes · 8 components tracked

Real-time Channel.io status, recent outages, and incident history — pulled directly from Channel.io's official status page at https://status.channel.io every 5 minutes. Pingoru tracks 8 Channel.io services and has captured 18 incidents in the last 90 days (91.59% uptime). Get email, Slack, Discord, or webhook alerts the moment Channel.io reports a new incident — free for 5 monitors, no credit card.

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Channel.io uptime 91.59% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Temporary issue detected with AI ALF Statistics feature
    Resolved 3d 8h
    Started Apr 24, 2026, 06:00 AM UTC · Resolved Apr 27, 2026, 02:45 PM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    2 updates · show timeline
    • investigating · Apr 27, 2026, 08:50 AM UTC

      Temporary issue has been detected with AI ALF Statistics feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · Apr 28, 2026, 06:19 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

  2. Service Partially Unavailable
    Resolved 1h 32m
    Started Apr 24, 2026, 12:39 AM UTC · Resolved Apr 24, 2026, 02:11 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    2 updates · show timeline
    • investigating · Apr 24, 2026, 12:39 AM UTC

      We are currently experiencing a temporary issue with the Channel Talk service. We have identified an issue where users are unable to log in on Android mobile devices after a new login or logging out. We are urgently investigating the cause and will provide updates as soon as possible. We sincerely apologize for any inconvenience this may cause.

    • resolved · Apr 24, 2026, 02:11 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. -Incident Time: 2026-04-23 19:44 ~ 2026-04-24 11:05 (KST) -Affected Scope: Users who launched the Android app while in a logged-out state. -Cause: Following a server update, an issue occurred where the app entered an unexpected path during the launch process while not logged in. -Resolution: Reverted the server to its previous state and updated the Android app. -Measures to Prevent Recurrence: Strengthen pre-deployment testing for scenarios that could cause the app to freeze or hang during the launch process.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. -Incident Time: 2026-04-23 19:44 ~ 2026-04…

  3. Temporary issue detected with AI ALF feature
    Resolved 1h 6m
    Started Apr 23, 2026, 02:23 AM UTC · Resolved Apr 23, 2026, 03:29 AM UTC
    🤖 AI ALF
    2 updates · show timeline
    • investigating · Apr 23, 2026, 02:23 AM UTC

      Temporary issue has been detected with AI ALF feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · Apr 23, 2026, 03:29 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Channel.io outage history

13 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 7 incidents
  • Temporary issue detected with AI ALF Statistics feature Resolved
    Started Apr 24, 2026, 06:00 AM UTC · Resolved Apr 27, 2026, 02:45 PM UTC · 3d 8h
  • Service Partially Unavailable Resolved
    Started Apr 24, 2026, 12:39 AM UTC · Resolved Apr 24, 2026, 02:11 AM UTC · 1h 32m
  • Temporary issue detected with AI ALF feature Resolved
    Started Apr 23, 2026, 02:23 AM UTC · Resolved Apr 23, 2026, 03:29 AM UTC · 1h 6m
  • Temporary issue detected with Customer Support (Inbox) Resolved
    Started Apr 20, 2026, 06:56 AM UTC · Resolved Apr 20, 2026, 01:00 AM UTC · —
  • Temporary issue detected with AI ALF feature Resolved
    Started Apr 20, 2026, 02:11 AM UTC · Resolved Apr 20, 2026, 02:36 AM UTC · 25m
  • Temporary issue detected with AI ALF feature Resolved
    Started Apr 08, 2026, 06:20 AM UTC · Resolved Apr 08, 2026, 06:25 AM UTC · 5m
  • Temporary issue detected with AI ALF feature Resolved
    Started Apr 01, 2026, 02:30 AM UTC · Resolved Apr 01, 2026, 02:30 AM UTC · —

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Track Channel.io uptime & incident history

See 90 days of Channel.io uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Channel.io uptime history

Frequently asked questions

What is Channel.io's uptime?
Over the last 90 days, Channel.io reported 91.59% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.channel.io — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Channel.io's uptime history rolling forward in real time.
Has Channel.io had outages in 2026?
Yes — Channel.io has had 17 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Channel.io outage?
The most recent Channel.io incident was "Temporary issue detected with AI ALF Statistics feature", which started on April 24, 2026 and was resolved on April 27, 2026. Pingoru captured this directly from https://status.channel.io. See the full incident card above for affected components and the update timeline.
How often does Channel.io have outages?
Based on the last 90 days, Channel.io averages 5.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Channel.io's status page?
Channel.io's official status page is https://status.channel.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Channel.io down right now?
Channel.io is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Channel.io reports a change. Current status is based on 8 tracked services.
How does Pingoru know if Channel.io is down?
We read https://status.channel.io directly, using Channel.io's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Channel.io has an outage?
Create a free Pingoru account and add Channel.io as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Channel.io's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Channel.io incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Channel.io issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Channel.io status?
We use Channel.io's own status page at https://status.channel.io. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Channel.io components are reporting operational. No incidents are currently affecting service.

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