Is Channel.io down?

Last checked 8m ago
Current status
Channel.io is up

No incidents right now.

Official status page: https://status.channel.io · Polled every 5 minutes · 8 components tracked

Channel.io is operational right now. Last checked 8m ago; the most recent incident resolved 20h ago.

Real-time Channel.io status, recent outages, and incident history — pulled directly from Channel.io's official status page at https://status.channel.io every 5 minutes. Pingoru tracks 8 Channel.io services and has captured 13 incidents in the last 90 days (93.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Channel.io reports a new incident — free for 5 monitors, no credit card.

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Channel.io uptime 93.33% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 7m
    Started Jul 30, 2026, 07:52 AM UTC · Resolved Jul 30, 2026, 08:00 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 2 updates
    • investigating · Jul 30, 2026, 08:02 AM UTC

      Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · Jul 30, 2026, 08:04 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

  2. Resolved
    Started Jul 27, 2026, 09:05 AM UTC · Resolved Jul 13, 2026, 05:00 PM UTC
    Timeline · 1 update
    • resolved · Jul 27, 2026, 09:05 AM UTC

      Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause. - Incident Time: July 14, 2026 02:00 ~ 10:15 (KST) (approximately 8 hours 15 minutes) - Affected Scope: Some features intermittently did not work properly across the service - Cause: A temporary network connectivity issue caused some requests to be delayed or fail to process. - Resolution: We set a time limit on request processing to prevent delays and carried out stabilization work to prevent related components from restarting unexpectedly. We have also enhanced our monitoring system to detect and respond to similar issues more quickly. The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenien…

  3. Resolved
    Started Jul 21, 2026, 03:06 AM UTC · Resolved Jul 20, 2026, 03:00 AM UTC
    Timeline · 1 update
    • resolved · Jul 21, 2026, 03:06 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: July 20, 2026 12:00 ~ July 20, 2026 16:00 (KST) (approximately 4 hours) - Affected Scope: Conversations where the automatic chat summary was not generated or was delayed upon closing - Cause: A temporary and significant slowdown in the external AI service used for summary generation caused some summaries to exceed the allowed time limit and be skipped. - Resolution: An emergency fix restored normal operation by 16:00. A structural improvement has since been deployed to run multiple AI models in parallel and use whichever completes first, ensuring summaries are generated normally even if external delays recur. We will continue to strengthen monitoring to prevent similar issues from occurring again. Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: July 20, 2026 12:00 ~ Jul…

  4. Resolved 3d 1h
    Started Jul 10, 2026, 04:22 AM UTC · Resolved Jul 13, 2026, 06:20 AM UTC
    💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface
    Timeline · 2 updates
    • investigating · Jul 10, 2026, 04:22 AM UTC

      Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

    • resolved · Jul 13, 2026, 06:20 AM UTC

      The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

    Latest: The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

  5. Resolved
    Started Jun 24, 2026, 11:30 AM UTC · Resolved Jun 24, 2026, 11:30 AM UTC
    📞 Meet
    Timeline · 1 update
    • resolved · Jun 24, 2026, 01:00 PM UTC

      There was a temporary issue with the Phone feature. It has now been resolved, and the service is operating normally. We will share the root cause in a follow-up update. We apologize for any inconvenience this may have caused.

    Latest: There was a temporary issue with the Phone feature. It has now been resolved, and the service is operating normally. We will share the root cause in a follow-up update. We apologiz…

See the full Channel.io outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Channel.io outage history →

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Outage history

Past 90 days · 13 incidents View full outage history →