Channel.io incident

일본 전화 기능 발신에 문제 발견 | Temporary issue detected with Phone feature (JAPAN Only)

Resolved after 20 minutes, affecting 💬 Live Chat and 📞 Meet and 1 more, on November 25, 2025.

resolved Nov 25, 2025, 06:18 AM UTC

일본 국가 채널에 발생하던 일시적인 문제가 해결되었으며, 현재 서비스는 정상화되어 이용이 가능함을 안내드립니다. 서비스 이용에 불편을 드린 점 사과드립니다. The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

Started: Nov 25, 2025, 05:58 AM UTC
Resolved: Nov 25, 2025, 06:18 AM UTC
Duration: 20m
Detected by Pingoru: Nov 25, 2025, 05:58 AM UTC

Affected components

💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface

Update timeline

investigating Nov 25, 2025, 05:58 AM UTC

일본 국가 채널의 전화 기능 발신에 문제가 발견되었습니다. Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
resolved Nov 25, 2025, 06:18 AM UTC

일본 국가 채널에 발생하던 일시적인 문제가 해결되었으며, 현재 서비스는 정상화되어 이용이 가능함을 안내드립니다. 서비스 이용에 불편을 드린 점 사과드립니다. The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

Your product runs on more than Channel.io

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.