Channel.io incident
Temporary issue detected with Customer Support (Inbox)
Major Vendor's status page →
Resolved after 1 hour 34 minutes, affecting 💬 Live Chat and 📞 Meet and 1 more, on September 1, 2026.
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Affected components
💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑💻 Customer Support Interface
Update timeline
- investigating Sep 01, 2026, 06:02 AM UTC
Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved Sep 01, 2026, 07:37 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
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