Bugfender Outage History

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There were 7 Bugfender outages since February 12, 2026 totaling 29h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bugfender.com

Major April 29, 2026

Log Processing Delay

Detected by Pingoru
Apr 29, 2026, 10:21 AM UTC
Resolved
Apr 29, 2026, 11:46 AM UTC
Duration
1h 24m
Affected: Log ingestion API
Timeline · 4 updates
  1. investigating Apr 29, 2026, 10:21 AM UTC

    Our log processing infrastructure is running behind which is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, and we're working to process them as soon as possible.

  2. identified Apr 29, 2026, 10:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 29, 2026, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 29, 2026, 11:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 15, 2026

Service Outage

Detected by Pingoru
Apr 15, 2026, 11:00 AM UTC
Resolved
Apr 15, 2026, 11:47 AM UTC
Duration
47m
Affected: Web dashboard (dashboard.bugfender.com)Log ingestion API
Timeline · 3 updates
  1. investigating Apr 15, 2026, 11:00 AM UTC

    We’re currently experiencing an outage and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.

  2. monitoring Apr 15, 2026, 11:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 24, 2026

Dashboard and API are unavailable

Detected by Pingoru
Mar 24, 2026, 08:22 AM UTC
Resolved
Mar 24, 2026, 08:33 AM UTC
Duration
10m
Affected: Web dashboard (dashboard.bugfender.com)Log ingestion API
Timeline · 3 updates
  1. investigating Mar 24, 2026, 08:22 AM UTC

    We're experiencing an outage and are currently looking into the issue.

  2. identified Mar 24, 2026, 08:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 24, 2026, 08:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 23, 2026

Log processing is experiencing issues

Detected by Pingoru
Mar 23, 2026, 12:08 PM UTC
Resolved
Mar 23, 2026, 12:51 PM UTC
Duration
42m
Affected: Log ingestion API
Timeline · 2 updates
  1. investigating Mar 23, 2026, 12:08 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 23, 2026, 12:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 20, 2026

Bugfender dashboard not accesible

Detected by Pingoru
Mar 20, 2026, 07:31 AM UTC
Resolved
Mar 20, 2026, 07:37 PM UTC
Duration
12h 5m
Affected: Web dashboard (dashboard.bugfender.com)Log ingestion API
Timeline · 6 updates
  1. investigating Mar 20, 2026, 07:31 AM UTC

    We are currently investigating this issue, log ingestion seems to be working fine.

  2. identified Mar 20, 2026, 08:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Mar 20, 2026, 09:39 AM UTC

    The engineers are still working to understand and fix the problem. Log ingestion has been paused for a few minutes to allow the servers to stabilize.

  4. identified Mar 20, 2026, 10:15 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 20, 2026, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 20, 2026, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 16, 2026

We are experiencing some API processing delays

Detected by Pingoru
Feb 16, 2026, 06:12 AM UTC
Resolved
Feb 16, 2026, 07:56 AM UTC
Duration
1h 43m
Affected: Log ingestion API
Timeline · 3 updates
  1. investigating Feb 16, 2026, 06:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 16, 2026, 07:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2026, 07:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 12, 2026

Degraded device processing

Detected by Pingoru
Feb 12, 2026, 09:45 PM UTC
Resolved
Feb 13, 2026, 10:03 AM UTC
Duration
12h 17m
Affected: Log ingestion API
Timeline · 7 updates
  1. investigating Feb 12, 2026, 09:45 PM UTC

    We are currently investigating an issue affecting a subset of devices that appear to be missing some data. Our team is analyzing the root cause and assessing the impact. We will provide further updates as soon as we have more information.

  2. identified Feb 12, 2026, 10:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 11:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Feb 12, 2026, 11:39 PM UTC

    We are currently investigating this issue.

  5. monitoring Feb 13, 2026, 12:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Feb 13, 2026, 01:00 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 13, 2026, 10:03 AM UTC

    This incident has been resolved.

Read the full incident report →

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