Bugfender incident

Log Processing Delay

Major Resolved View vendor source →
Started
Apr 29, 2026, 10:21 AM UTC
Resolved
Apr 29, 2026, 11:46 AM UTC
Duration
1h 24m
Detected by Pingoru
Apr 29, 2026, 10:21 AM UTC

Affected components

Log ingestion API

Update timeline

  1. investigating Apr 29, 2026, 10:21 AM UTC

    Our log processing infrastructure is running behind which is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, and we're working to process them as soon as possible.

  2. identified Apr 29, 2026, 10:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 29, 2026, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 29, 2026, 11:46 AM UTC

    This incident has been resolved.

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