Bugfender experienced a major incident on April 29, 2026 affecting Log ingestion API, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Log ingestion API
Update timeline
- investigating Apr 29, 2026, 10:21 AM UTC
Our log processing infrastructure is running behind which is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, and we're working to process them as soon as possible.
- identified Apr 29, 2026, 10:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 29, 2026, 10:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 11:46 AM UTC
This incident has been resolved.