Resolved after 12 hours 5 minutes, affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, on March 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web dashboard (dashboard.bugfender.com)Log ingestion API
Update timeline
- investigating Mar 20, 2026, 07:31 AM UTC
We are currently investigating this issue, log ingestion seems to be working fine.
- identified Mar 20, 2026, 08:21 AM UTC
The issue has been identified and a fix is being implemented.
- investigating Mar 20, 2026, 09:39 AM UTC
The engineers are still working to understand and fix the problem. Log ingestion has been paused for a few minutes to allow the servers to stabilize.
- identified Mar 20, 2026, 10:15 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 20, 2026, 04:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2026, 07:37 PM UTC
This incident has been resolved.
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