Bugfender incident

Bugfender dashboard not accesible

Critical Resolved View vendor source →
Started
Mar 20, 2026, 07:31 AM UTC
Resolved
Mar 20, 2026, 07:37 PM UTC
Duration
12h 5m
Detected by Pingoru
Mar 20, 2026, 07:31 AM UTC

Affected components

Web dashboard (dashboard.bugfender.com)Log ingestion API

Update timeline

  1. investigating Mar 20, 2026, 07:31 AM UTC

    We are currently investigating this issue, log ingestion seems to be working fine.

  2. identified Mar 20, 2026, 08:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Mar 20, 2026, 09:39 AM UTC

    The engineers are still working to understand and fix the problem. Log ingestion has been paused for a few minutes to allow the servers to stabilize.

  4. identified Mar 20, 2026, 10:15 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 20, 2026, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 20, 2026, 07:37 PM UTC

    This incident has been resolved.

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