Bugfender experienced a critical incident on May 29, 2026 affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Web dashboard (dashboard.bugfender.com)Log ingestion API
Update timeline
- investigating May 29, 2026, 05:45 AM UTC
We're experiencing an outage and are currently looking into the issue.
- identified May 29, 2026, 05:47 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 29, 2026, 05:54 AM UTC
This incident has been resolved.