Bugfender incident

Partial Service Outage

Critical Resolved View vendor source →

Bugfender experienced a critical incident on August 13, 2026 affecting Log ingestion API, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 10:39 AM UTC
Resolved
Aug 13, 2026, 12:22 PM UTC
Duration
1h 42m
Detected by Pingoru
Aug 13, 2026, 10:39 AM UTC

Affected components

Log ingestion API

Update timeline

  1. investigating Aug 13, 2026, 10:39 AM UTC

    We’re currently experiencing an outage, and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.

  2. monitoring Aug 13, 2026, 11:21 AM UTC

    The incident is resolved and we are now monitoring the system.

  3. resolved Aug 13, 2026, 12:22 PM UTC

    This incident has been resolved.