Bugfender experienced a critical incident on April 15, 2026 affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Web dashboard (dashboard.bugfender.com)Log ingestion API
Update timeline
- investigating Apr 15, 2026, 11:00 AM UTC
We’re currently experiencing an outage and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.
- monitoring Apr 15, 2026, 11:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 11:47 AM UTC
This incident has been resolved.