Resolved after 47 minutes, affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, on April 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web dashboard (dashboard.bugfender.com)Log ingestion API
Update timeline
- investigating Apr 15, 2026, 11:00 AM UTC
We’re currently experiencing an outage and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.
- monitoring Apr 15, 2026, 11:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 11:47 AM UTC
This incident has been resolved.
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Amazon Web Services