Bugfender incident

Degraded device processing

Critical Resolved View vendor source →
Started
Feb 12, 2026, 09:45 PM UTC
Resolved
Feb 13, 2026, 10:03 AM UTC
Duration
12h 17m
Detected by Pingoru
Feb 12, 2026, 09:45 PM UTC

Affected components

Log ingestion API

Update timeline

  1. investigating Feb 12, 2026, 09:45 PM UTC

    We are currently investigating an issue affecting a subset of devices that appear to be missing some data. Our team is analyzing the root cause and assessing the impact. We will provide further updates as soon as we have more information.

  2. identified Feb 12, 2026, 10:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 11:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Feb 12, 2026, 11:39 PM UTC

    We are currently investigating this issue.

  5. monitoring Feb 13, 2026, 12:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Feb 13, 2026, 01:00 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 13, 2026, 10:03 AM UTC

    This incident has been resolved.

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