Bugfender experienced a critical incident on February 12, 2026 affecting Log ingestion API, lasting 12h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Log ingestion API
Update timeline
- investigating Feb 12, 2026, 09:45 PM UTC
We are currently investigating an issue affecting a subset of devices that appear to be missing some data. Our team is analyzing the root cause and assessing the impact. We will provide further updates as soon as we have more information.
- identified Feb 12, 2026, 10:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 12, 2026, 11:33 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Feb 12, 2026, 11:39 PM UTC
We are currently investigating this issue.
- monitoring Feb 13, 2026, 12:59 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 13, 2026, 01:00 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 13, 2026, 10:03 AM UTC
This incident has been resolved.