Bugfender incident

Partial service disruption (datacenter maintenance)

Major Resolved View vendor source →

Bugfender experienced a major incident on July 12, 2026 affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 11:22 AM UTC
Resolved
Jul 12, 2026, 12:24 PM UTC
Duration
1h 1m
Detected by Pingoru
Jul 12, 2026, 11:22 AM UTC

Affected components

Web dashboard (dashboard.bugfender.com)Log ingestion API

Update timeline

  1. monitoring Jul 12, 2026, 11:22 AM UTC

    We’re seeing partial service unavailability due to a security update at our datacenter provider. Some of Bugfender's services may fail or be slower than usual. We’re monitoring and expect full recovery shortly.

  2. resolved Jul 12, 2026, 12:24 PM UTC

    The datacenter security maintenance is complete and our services are operating normally again. If you still see issues, contact support.