Bugfender experienced a critical incident on October 13, 2025 affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Web dashboard (dashboard.bugfender.com)Log ingestion API
Update timeline
- identified Oct 13, 2025, 07:44 AM UTC
We're experiencing an outage and the engineers are working to apply a fix.
- resolved Oct 13, 2025, 07:54 AM UTC
This incident has been resolved.