Bugfender incident

Dashboard and API are unavailable

Critical Resolved View vendor source →

Bugfender experienced a critical incident on May 24, 2026 affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 02:00 PM UTC
Resolved
May 24, 2026, 08:55 PM UTC
Duration
6h 55m
Detected by Pingoru
May 24, 2026, 02:00 PM UTC

Affected components

Web dashboard (dashboard.bugfender.com)Log ingestion API

Update timeline

  1. investigating May 24, 2026, 02:00 PM UTC

    We're experiencing an outage and are currently looking into the issue.

  2. investigating May 24, 2026, 05:58 PM UTC

    We are continuing to investigate the issues, seems there's a power outage in the main datacenter.

  3. monitoring May 24, 2026, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 24, 2026, 08:55 PM UTC

    This incident has been resolved.