Bugfender experienced a major incident on December 27, 2025 affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Web dashboard (dashboard.bugfender.com)Log ingestion API
Update timeline
- investigating Dec 27, 2025, 07:29 AM UTC
We're experiencing an outage and are currently looking into the issue.
- resolved Dec 27, 2025, 07:35 AM UTC
This incident has been resolved.