Bugfender is currently experiencing a critical incident affecting Web dashboard (dashboard.bugfender.com) and Log ingestion API, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 26, 2026, 10:52 AM UTC
We’re currently experiencing an outage and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.
- identified May 26, 2026, 11:17 AM UTC
We are currently experiencing a major infrastructure outage due to a critical server failure. Our team is actively working to recover the service and migrate operations to a new location as quickly as possible. At this time, some data loss may have occurred. We are still assessing the full impact while prioritizing service restoration and data recovery efforts. We sincerely apologize for the disruption and will continue to provide updates as more information becomes available.
- identified May 26, 2026, 01:50 PM UTC
We are continuing to work on a fix for this issue.