Bugfender incident

Log Processing Delay

Minor Resolved View vendor source →

Bugfender experienced a minor incident on March 27, 2026 affecting Log ingestion API, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 09:57 AM UTC
Resolved
Mar 27, 2026, 10:58 AM UTC
Duration
1h 1m
Detected by Pingoru
Mar 27, 2026, 09:57 AM UTC

Affected components

Log ingestion API

Update timeline

  1. investigating Mar 27, 2026, 09:57 AM UTC

    Our log processing infrastructure is running behind which is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, and we're working to process them as soon as possible.

  2. monitoring Mar 27, 2026, 10:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 27, 2026, 10:58 AM UTC

    This incident has been resolved.