Bugfender incident

Public website outage

Critical Resolved View vendor source →

Bugfender experienced a critical incident on December 2, 2025 affecting Public website (bugfender.com), lasting 8h 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 10:08 AM UTC
Resolved
Dec 02, 2025, 07:01 PM UTC
Duration
8h 53m
Detected by Pingoru
Dec 02, 2025, 10:08 AM UTC

Affected components

Public website (bugfender.com)

Update timeline

  1. investigating Dec 02, 2025, 10:08 AM UTC

    We’re currently experiencing some outages on our main public website. The team is working to identify the root cause and restore services as quickly as possible. No other services are affected, log ingestion and dashboard are working without any interruption or problems.

  2. investigating Dec 02, 2025, 11:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 02, 2025, 07:01 PM UTC

    This incident has been resolved.