Brightly Software incident

TheWorxhub - Latency

Minor Resolved View vendor source →

Brightly Software experienced a minor incident on September 24, 2025 affecting TheWorxHub - Senior Living USA, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 06:59 PM UTC
Resolved
Sep 24, 2025, 09:01 PM UTC
Duration
2h 1m
Detected by Pingoru
Sep 24, 2025, 06:59 PM UTC

Affected components

TheWorxHub - Senior Living USA

Update timeline

  1. investigating Sep 24, 2025, 06:59 PM UTC

    Our team is actively investigating reports of latency affecting the Location Staff Search feature and intermittent performance issues within Senior Living in TheWorxHub. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

  2. resolved Sep 24, 2025, 09:01 PM UTC

    This incident has been resolved.