Brightly Software experienced a minor incident on June 16, 2026 affecting TheWorxHub - Senior Living USA and TheWorxHub - USA - Healthcare and 1 more component, lasting 9d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 02:55 PM UTC
Our team is currently investigating reports of clients encountering errors within TheWorxHub. Our team is actively working to identify the root cause and implement a resolution. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
- investigating Jun 16, 2026, 09:36 PM UTC
We are continuing to investigate error messages within TheWorxHub application. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
- resolved Jun 25, 2026, 04:12 PM UTC
This incident has been resolved.