Brightly Software experienced a minor incident on August 26, 2026 affecting Confirm OnDemand US and Confirm OnDemand APAC and 1 more component, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 12:52 PM UTC
Our team is currently investigating an issue with the Confirm task processor which is impacting the date format related to scheduled reports. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
- identified Aug 26, 2026, 02:43 PM UTC
Our team has identified the issue and is working to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
- resolved Aug 26, 2026, 04:53 PM UTC
This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions. This update was posted at 17:53 BST on 26 August 2026.