Brightly Software incident

Event Manager - Issue impacting work order creation from tasks

Brightly Software experienced a minor incident on March 17, 2026 affecting Asset Essentials and Event Manager, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started: Mar 17, 2026, 02:58 PM UTC
Resolved: Mar 17, 2026, 04:42 PM UTC
Duration: 1h 44m
Detected by Pingoru: Mar 17, 2026, 02:58 PM UTC

Affected components

Asset EssentialsEvent Manager

Update timeline

investigating Mar 17, 2026, 02:58 PM UTC

Our team is investigating an issue impacting the ability to create a work order in Asset Essentials from a task in the Event Manager application. This is being investigated as a top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience. Please contact our Support Team at [email protected] with any questions.
resolved Mar 17, 2026, 04:42 PM UTC

This issue has been resolved. Thank you for your patience. Please contact our Support Team at [email protected] with any questions.