Brightly Software experienced a minor incident on May 7, 2026 affecting TheWorxHub - USA - Healthcare, lasting 5h 55m. The incident has been resolved; the full update timeline is below.
Affected components
TheWorxHub - USA - Healthcare
Update timeline
- investigating May 07, 2026, 12:29 PM UTC
Our team is currently investigating Dashboard latency issues with TheWorxHub. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contacts [email protected] if you have any questions.
- monitoring May 07, 2026, 02:11 PM UTC
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
- resolved May 07, 2026, 06:25 PM UTC
Our engineers have been monitoring the application. The issue is now resolved. Thank you for your patience.