Brightly Software incident
TheWorxHub - Issue with Work Order printing and Report Subscriptions
Brightly Software experienced a notice incident on September 17, 2026 affecting TheWorxHub - USA - Healthcare, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
TheWorxHub - USA - Healthcare
Update timeline
- resolved Sep 17, 2026, 12:49 PM UTC
We have resolved the issue affecting work order printing and report subscriptions. To ensure all scheduled reports are delivered successfully, we are re-sending subscription reports at this time. Because of this, you may receive duplicate report emails. Thank you for your understanding and patience as we complete this process.