Blackboard incident

Blackboard v2 Extensions Services down - US-EAST region

Critical Resolved View vendor source →

Blackboard experienced a critical incident on September 10, 2025 affecting Platform Extensions (NAHE & LAC), lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 02:31 PM UTC
Resolved
Sep 10, 2025, 06:42 PM UTC
Duration
4h 11m
Detected by Pingoru
Sep 10, 2025, 02:31 PM UTC

Affected components

Platform Extensions (NAHE & LAC)

Update timeline

  1. investigating Sep 10, 2025, 02:31 PM UTC

    We are currently investigating this issue.

  2. identified Sep 10, 2025, 02:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 10, 2025, 03:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 10, 2025, 06:42 PM UTC

    This incident has been resolved.