Blackboard incident

Learn SaaS Gov Sites outage- US-GOV-WEST

Critical Resolved View vendor source →

Blackboard experienced a critical incident on September 30, 2025 affecting Blackboard – SaaS Gov Cloud (US), lasting 17h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 03:51 PM UTC
Resolved
Oct 01, 2025, 09:04 AM UTC
Duration
17h 12m
Detected by Pingoru
Sep 30, 2025, 03:51 PM UTC

Affected components

Blackboard – SaaS Gov Cloud (US)

Update timeline

  1. investigating Sep 30, 2025, 03:51 PM UTC

    We are currently experiencing issues within the US GOV West region that is impacting several Learn SaaS clients. Our teams are currently investigating this.

  2. monitoring Sep 30, 2025, 04:19 PM UTC

    Our engineers have deployed a fix and are monitoring system performance.

  3. resolved Oct 01, 2025, 09:04 AM UTC

    This incident has been resolved, and it was observed that clients are operating normally.