API Connection/Endpoint - Server Integration Method (SIM) Relay Response Issue
Affected: Server Integration Method (SIM)
Authorize.Net Outage History
Authorize.Net is up right nowAuthorize.Net had 41 outages in the last 2 years totaling 277h 53m of downtime — averaging 1.7 incidents per month.
There were 41 Authorize.Net outages since January 31, 2025 totaling 277h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
API Connection/Endpoint Service Disruption - Sandbox Environment
Affected: API Connection/Endpoints
Timeline · 2 updates
- investigating Aug 15, 2026, 05:25 AM UTC
Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service in Sandbox Environment. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may experience issues completing payments through Sandbox hosted payment forms due to a CAPTCHA issue. Reported Start Time: 12 August 2026 3:00 PM GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168
- resolved Aug 15, 2026, 07:11 AM UTC
The issue affecting the Hosted Payment Form Service in Sandbox Environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 August 2026 3:00 PM GMT Reported End Time: 15 August 2026 6:45 AM GMT Impact: Customers are now able to use the Hosted Payment Form Service in Sandbox Environment as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168
API Connection/Endpoint Service Disruption
Affected: Accept Suite
Timeline · 3 updates
- investigating Aug 14, 2026, 08:42 PM UTC
Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may experience issues completing payments through hosted payment forms due to a CAPTCHA issue. Reported Start Time: 13 August 2026 Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168
- resolved Aug 15, 2026, 04:37 AM UTC
The issue affecting the Hosted Payment Form Service has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 August 2026 Reported End Time: 15 August 2026 3:15 AM GMT Impact: Customers are now able to use the Hosted Payment Form Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168
- postmortem Aug 17, 2026, 10:49 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)
NAB EPX Processing Service Disruption
Affected: NAB EPX
Timeline · 3 updates
- investigating Aug 13, 2026, 05:32 PM UTC
Authorize.net is aware of an issue that is currently affecting the NAB Processor transaction processing. We have received confirmation from NABEPX that they are aware of the issue on their end and we are actively communicating with them to identify and resolve the issue. Impact: Merchants may encounter transactions returning RTC 20 on NABEPX processor during authorization. Reported Start Time: 13 August 2026, 16:07 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Incident #: INC26740172
- monitoring Aug 13, 2026, 06:18 PM UTC
The issue affecting transactions processed through the NABEPX processor has been mitigated. Visa continues to monitor closely with NABEPX to confirm service stability and ensure the issue is fully resolved. Impact: Merchants may have encountered transactions returning RTC 20 on NABEPX processor during authorization. Reported Start Time: 13 August 2026, 16:07 GMT Reported End Time: 13 August 2026, 17:39 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26740172
- resolved Aug 14, 2026, 07:13 PM UTC
The issue affecting NABEPX transaction processing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Impact: Merchants are now able to process transactions on NABEPX processor as normal. Reported Start Time: 13 August 2026 16:07 GMT Reported End Time: 13 August 2026 17:39 GMT Impact: Merchants are now able to process transactions on NABEPX processor as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26740172
Vantiv Service Disruption
Affected: Vantiv
Timeline · 4 updates
- investigating Aug 08, 2026, 06:19 PM UTC
Authorize.net is aware of an issue that is currently affecting Vantiv transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 08 August 2026, 21:14 GMT Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
- investigating Aug 08, 2026, 10:33 PM UTC
Authorize.net continues to investigate the issue that is currently affecting Vantiv transaction processing. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
- monitoring Aug 09, 2026, 03:18 AM UTC
A fix has been implemented for the issue affecting Vantiv transaction processing and we are monitoring closely to ensure the issue is resolved. Impact: The issue impacting Vantiv transaction processing has been mitigated. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 02:43 GMT on August 09, 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
- resolved Aug 09, 2026, 04:59 AM UTC
The issue affecting Vantiv transaction processing has now been fully resolved. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 01:15 GMT on August 09, 2026 Impact: Users are now able to use Vantiv transaction processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
Authorize.net Corporate and Support Websites Service Disruption
Affected: Corporate SiteSupport Center
Timeline · 3 updates
- investigating Jul 23, 2026, 06:11 PM UTC
Authorize.net is aware of an issue that is currently affecting the functionality of Corporate and Support Web Sites. We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Impact:Support Center users may experience delays when creating cases, posting comments, and using chat functionality. Reported Start Time: 13:30 GMT, 23 July 2026 Next Update: As status changes Incident #: INC26537088
- resolved Jul 23, 2026, 09:28 PM UTC
The issue affecting the functionality of Corporate and Support Web Sites has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 19:25 GMT, 23 July 2026 Reported End Time: 06:26 GMT 23 July 2026 Impact:: Support Center users may have experienced delays when creating cases, posting comments, and using chat functionality. The issue has been resolved, and all services are now operating normally. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26537088
- postmortem Jul 30, 2026, 12:33 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11451)
PINT, MINT, mPOS and Windows App Login Issues
Affected: Access/Login - Merchant Interface/PortalAccess/Login - Mobile Point of Sale (mPOS)Access/Login - Partner Interface/PortalAccess/Login - Windows App
Timeline · 6 updates
Transaction Management - Merchant Interface/Portal Service Disruption
Affected: Transaction Management/Search - Merchant Interface/Portal
Timeline · 2 updates
- resolved Jul 03, 2026, 04:05 PM UTC
Authorize.net was made aware of an issue that affected the transaction management for Merchant Interface/Portal. The issue has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 03 July 2026, 12:00 GMT Reported End Time: 03 July 2026, 15:14 GMT Impact: Clients experienced issues with the transaction search feature within Merchant Interface/Portal. Some processed transactions were not displaying in MINT. Customers are now able to use the Merchant Interface/Portal as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26319079
- postmortem Jul 07, 2026, 08:42 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link](https://support.authorize.net/).
Vantiv Refund Settlement Issue
Affected: Vantiv
Timeline · 5 updates
- investigating Jun 30, 2026, 02:41 PM UTC
Authorize.net is aware of an issue that is currently affecting Vantiv refund settlement processing. We are investigating the cause and working urgently to resolve the issue. Impact: This issue is impacting the settlement of refund transactions processed through Vantiv. Reported Start Time: 24 June 2026 06:42 GMT Next Update: As status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914
- investigating Jun 30, 2026, 02:43 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 01, 2026, 02:52 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is fully resolved. Impact: This issue impacted the settlement of refund transactions processed through Vantiv. Reported Start Time: 24 June 2026 06:42 GMT Reported End Time: 1 July 2026 03:10 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914
- resolved Jul 06, 2026, 01:53 AM UTC
The issue affecting the Vantiv refund settlement processing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 24 June 2026 06:42 GMT Reported End Time: 1 July 2026 03:10 GMT Impact: Issue resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26273914
- postmortem Jul 06, 2026, 03:33 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11360)
Sandbox and Partner Interface Access Issue
Affected: Portals
Timeline · 3 updates
- investigating Jun 19, 2026, 01:35 AM UTC
Authorize.net is aware of an issue that is currently affecting the login process for Sandbox and Partner Login. We are investigating the cause and working urgently to resolve the issue. Impact: There is an issue with the Sandbox login where users are unable to log in after entering their credentials. The page continues to load and redirects to https://demo.authorize.net/ebc2/login. This issue is also occurring with the Partner login for Sandbox accounts. Reported Start Time: 21:42 GMT on 06/18/2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26114283
- resolved Jun 19, 2026, 03:21 AM UTC
The issue affecting the Sandbox and Partner Login has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 21:42 GMT on 06/18/2026 Reported End Time: 01:36 GMT on 06/19/2026 Impact: Users are now able to login to Sandbox as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: CYBSPS-5918 & INC26114283
- postmortem Jun 22, 2026, 08:57 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [link.](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11256)
Authorize.net API Issue
Affected: Authorize.net API
Timeline · 5 updates
- investigating Jun 04, 2026, 10:37 AM UTC
Authorize.net is aware of an issue that is currently affecting Authorize.net API. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Authorize.net API connectivity. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715
- investigating Jun 04, 2026, 11:43 AM UTC
Authorize.net is aware of an issue that is currently affecting some Authorize.Net API transactions. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with some API transactions returning an invalid response code. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715
- monitoring Jun 04, 2026, 12:24 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and Authorize.Net API transactions are now working as expected. Reported Start Time: 04 June 2026, 05:50 GMT Reported End Time: 04 June 2026, 11:56 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715
- resolved Jun 04, 2026, 05:30 PM UTC
The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 04 June 2026 5:50 GMT Reported End Time: 04 June 2026 11:40 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715
- postmortem Jun 09, 2026, 11:33 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10757)
Settlement/Batching - Disruption
Affected: Global Payments North America (GPN)
Timeline · 2 updates
- monitoring May 22, 2026, 04:19 AM UTC
Authorize.net was aware of an issue that affected settlement/batching for Global Payments North America (GPN). The issue has been mitigated. We are monitoring closely to ensure the issue is resolved. Impact: Customers may have experienced funding settlement issues. Reported Start Time: 21 May 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181
- resolved May 22, 2026, 06:35 AM UTC
The issue affecting settlement/batching for Global Payments North America (GPN) has now been fully resolved. No SLA had been missed due to this incident. Reported Start Time: 05/21/2026 Reported End Time: 05/22/2026 Impact: The issue impacting settlement funding has been fully resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25686181
NA Processor Service Disruption
Affected: Vantiv
Timeline · 2 updates
- investigating May 13, 2026, 01:56 PM UTC
Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. Impact: This may impact some Visa cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation. Reported Start Time: 13 May 2026, 08:47 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25541234
- resolved May 13, 2026, 02:59 PM UTC
The issue that prevented certain transactions from being processed has now been fully resolved. Authorize.Net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 May 2026, 08:47 GMT Reported End Time: 13 May 2026, 14:38 GMT Impact: Customers are now able to use services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC25541234
Merchant and Partner Interface Access Issue
Affected: Access/Login - Merchant Interface/PortalAccess/Login - Partner Interface/Portal
Timeline · 5 updates
- investigating May 09, 2026, 10:49 AM UTC
Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
- investigating May 09, 2026, 10:51 AM UTC
Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and Partner Interfaces. Reported Start Time: 9 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD
- monitoring May 09, 2026, 11:02 AM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 9 May 2026 Reported End Time: 9 May 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441
- resolved May 09, 2026, 03:05 PM UTC
The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441
- postmortem May 15, 2026, 12:43 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/).
Sandbox Account Creation - Service Disruption
Affected: Developer Center
Timeline · 3 updates
- investigating May 05, 2026, 09:23 AM UTC
Authorize.net is aware of an issue that is currently affecting Sandbox Account creation process. Users may receive an error message stating: “The sandbox is experiencing technical difficulties. Please try to create a test account in a few minutes.” We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with creating Sandbox accounts within the Developer Center. Reported Start Time: 5 May 2026, 07:57 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313
- resolved May 05, 2026, 01:43 PM UTC
The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 May 2026, 07:57 GMT Reported End Time: 05 May 2026, 12:34 GMT Impact: Users are now able to use the Sandbox Account creation process as normal. Next Update: No further updates, issue is resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313
- postmortem May 05, 2026, 11:29 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10486)
Accept Suite API - Service Disruption
Affected: Accept Suite
Timeline · 4 updates
- investigating Apr 26, 2026, 04:30 AM UTC
Authorize.net is aware of an issue that is currently affecting transaction processing using Accept Suite API services. We are investigating the cause and working urgently to resolve the issue. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888
- monitoring Apr 26, 2026, 05:40 AM UTC
We have identified the issue, a fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888
- resolved Apr 26, 2026, 10:01 AM UTC
The issue affecting the Accept Suite API services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 April 2026 07:35 GMT Reported End Time: 26 April 2026 02:27 GMT Impact: Customers are now able to use the Accept Suite API services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC25231888
- postmortem May 15, 2026, 11:43 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/).
Ask ANET Service Disruption
Affected: Access/Login - Merchant Interface/Portal
Timeline · 6 updates
Payment Services Impact
Affected: Authorize.net API
Timeline · 6 updates
Webhooks Payment Event
Affected: Webhooks
Timeline · 4 updates
- investigating Apr 08, 2026, 03:03 PM UTC
Authorize.net is aware of an issue that is currently affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We were able to reproduce the issue and confirmed that the missing fields are as follows: 1. Correct response code 2. Amount 3. Transaction ID We are investigating the cause and working urgently to resolve the issue. Impact: merchant may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC24951045
- identified Apr 08, 2026, 05:25 PM UTC
We have identified the issue affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: When current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045
- resolved Apr 08, 2026, 07:20 PM UTC
The issue affecting some Transaction Details on Webhooks Payment Event has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 7 April 2026 at 20:00 GMT Reported End Time: 8 April 2026 at 18:22 GMT Impact: Webhook notifications are processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045
- postmortem Apr 09, 2026, 08:25 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10480)
Merchant Email Receipt - Service Disruption
Affected: Authorize.net API
Timeline · 5 updates
Service Disruption - Processing transactions in Accept Payments in MINT 2.0
Affected: Virtual Terminal
Timeline · 4 updates
- identified Mar 25, 2026, 12:48 PM UTC
Authorize.net is aware of an issue that is currently affecting customer transactions. We have identified the cause and working urgently to resolve the issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967
- identified Mar 25, 2026, 01:50 PM UTC
We are continuing to work on a fix for this issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967
- resolved Mar 25, 2026, 02:10 PM UTC
The issue affecting Processing transactions in Accept Payments in MINT 2.0 has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 23 March 2026 14:00 GMT Reported End Time: 25 March 2026 13:45 GMT Impact: Authorize only transactions are being processed as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967
- postmortem Mar 26, 2026, 11:00 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10392)
Authorize.Net 2.0 Interface Issues
Affected: Add/Manage Merchant - Partner Interface/Portal
Timeline · 4 updates
- investigating Mar 12, 2026, 07:12 PM UTC
We are performing proactive maintenance within the Authorize.Net 2.0 interface. As part of this work, the ability to edit other users in the 2.0 interface is temporarily restricted. Adding users, deleting users, and editing your own profile information remain available and unaffected. This behavior went into effect at 2:15 PM ET. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 on 18:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640
- identified Mar 12, 2026, 08:11 PM UTC
Teams continue to perform proactive maintenance within the Authorize.Net 2.0 interface, temporarily restricting the ability to edit other users in the 2.0 interface. Adding users, deleting users, and editing your own profile information remain available and unaffected. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 at 18:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:</b IRMS272640
- resolved Mar 12, 2026, 09:09 PM UTC
The issue affecting the Authorize.Net 2.0 Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 March 2026 at 18:15 GMT Reported End Time: 12 March 2026 at 22:47 GMT Impact: Customers are now able to use the Authorize.Net 2.0 Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640
- postmortem Mar 17, 2026, 05:34 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10315)
Merchant Interface Access Issue
Affected: Access/Login - Merchant Interface/Portal
Timeline · 4 updates
- investigating Feb 26, 2026, 04:42 PM UTC
Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time: 26 February 2026 at 16:20 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108
- monitoring Feb 26, 2026, 05:33 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant Interface as expected. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 17:13 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108
- resolved Feb 26, 2026, 09:42 PM UTC
The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 20:49 GMT Impact: Customers are now able to use the Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108
- postmortem Feb 27, 2026, 08:11 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10147)
Access/Login Merchant Interface Disruption
Affected: Access/Login - Merchant Interface/Portal
Timeline · 6 updates
Merchant Interface Login and PIN Validation Issue
Affected: Access/Login - Merchant Interface/Portal
Timeline · 3 updates
- investigating Jan 22, 2026, 08:49 PM UTC
Authorize.net is aware of an issue that is currently affecting the login process for MINT and One Time Password (OTP) PIN validation. Users can select SMS for PIN delivery until mitigation. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Login and OTP for MINT. Reported Start Time: 22 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244
- identified Jan 22, 2026, 09:47 PM UTC
We have identified the issue affecting the performance of the Merchant Interface is related to an ongoing vendor outage. Our team is actively working with vendor to resolve the email delivery problem. Impact: Users may experience issues with Login and OTP delivery via email for MINT. Reported Start Time: 22 January 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244
- resolved Jan 23, 2026, 07:20 AM UTC
The issue affecting the Merchant Interface and One Time Password (OTP) PIN validation has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 20:01 GMT , 22 January 2026 Reported End Time: 03:15 GMT, 23 January 2026 Impact: Customers are now able to use the Merchant Interface and One Time Password (OTP) PIN validation as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244