Authorize.Net experienced a notice incident on June 4, 2026 affecting Authorize.net API, lasting 6h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 10:37 AM UTC
Authorize.net is aware of an issue that is currently affecting Authorize.net API. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Authorize.net API connectivity. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715
- investigating Jun 04, 2026, 11:43 AM UTC
Authorize.net is aware of an issue that is currently affecting some Authorize.Net API transactions. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with some API transactions returning an invalid response code. Reported Start Time: 04 June 2026, TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715
- monitoring Jun 04, 2026, 12:24 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and Authorize.Net API transactions are now working as expected. Reported Start Time: 04 June 2026, 05:50 GMT Reported End Time: 04 June 2026, 11:56 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715
- resolved Jun 04, 2026, 05:30 PM UTC
The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 04 June 2026 5:50 GMT Reported End Time: 04 June 2026 11:40 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25887715
- postmortem Jun 09, 2026, 11:33 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10757)