Authorize.Net Outage History
Authorize.Net is up right nowPingoru has recorded 48 incidents for Authorize.Net: 38 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 46 of 720 (6%) |
| May 2026 | 4 | 12 of 744 (2%) |
| June 2026 | 4 | 18 of 720 (3%) |
| July 2026 | 3 | 128 of 744 (17%) |
| August 2026 | 6 | 347 of 744 (47%) |
| September 2026 | 3 | 25 of 720 (4%) |
| October 2026 | 0 | 0 of 587 (0%) |
Incidents, newest first
Minor February 26, 2026 Merchant Interface Access Issue 5h Access/Login - Merchant Interface/Portal
Started Feb 26, 2026, 04:42 PM UTC· resolved Feb 26, 2026, 09:42 PM UTC
- investigating Feb 26, 2026, 04:42 PM UTC
Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time: 26 February 2026 at 16:20 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108
- monitoring Feb 26, 2026, 05:33 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant Interface as expected. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 17:13 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108
- resolved Feb 26, 2026, 09:42 PM UTC
The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 20:49 GMT Impact: Customers are now able to use the Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108
- postmortem Feb 27, 2026, 08:11 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10147)
Minor January 28, 2026 Access/Login Merchant Interface Disruption 6h 56m Access/Login - Merchant Interface/Portal
Started Jan 28, 2026, 08:13 PM UTC· resolved Jan 29, 2026, 03:09 AM UTC
- investigating Jan 28, 2026, 08:13 PM UTC
Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface. Users may receive the following error, "We encountered an error. Please try again. If this error continues, contact Merchant Support." We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time: 28 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23843539
- investigating Jan 28, 2026, 09:13 PM UTC
Authorize.net continues to investigate the issue affecting the login process for Merchant Interface. Users may receive the following error, "We encountered an error. Please try again. If this error continues, contact Merchant Support." We are working urgently to resolve the issue and appreciate your patience. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time: 28 January 2026 Next Update: As the status changes or additional information is provided. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23843539
- identified Jan 28, 2026, 10:41 PM UTC
We have identified the issue affecting the login process for Merchant Interface. We appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time:19:00 GMT 28 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23843539
- identified Jan 28, 2026, 11:57 PM UTC
We appreciate your patience as we continue to work urgently to implement a mitigation. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time:19:00 GMT 28 January 2026 Next Update: As status changes or additional information is provided. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23843539
- resolved Jan 29, 2026, 03:09 AM UTC
The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 19:00 GMT, 28 January 2026 Reported End Time: 02:54 GMT, 29 January 2026 Impact: Customers are now able to use the Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23843539
- postmortem Jan 30, 2026, 04:04 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-09953)
Notice January 22, 2026 Merchant Interface Login and PIN Validation Issue 10h 31m Access/Login - Merchant Interface/Portal
Started Jan 22, 2026, 08:49 PM UTC· resolved Jan 23, 2026, 07:20 AM UTC
- investigating Jan 22, 2026, 08:49 PM UTC
Authorize.net is aware of an issue that is currently affecting the login process for MINT and One Time Password (OTP) PIN validation. Users can select SMS for PIN delivery until mitigation. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Login and OTP for MINT. Reported Start Time: 22 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244
- identified Jan 22, 2026, 09:47 PM UTC
We have identified the issue affecting the performance of the Merchant Interface is related to an ongoing vendor outage. Our team is actively working with vendor to resolve the email delivery problem. Impact: Users may experience issues with Login and OTP delivery via email for MINT. Reported Start Time: 22 January 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244
- resolved Jan 23, 2026, 07:20 AM UTC
The issue affecting the Merchant Interface and One Time Password (OTP) PIN validation has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 20:01 GMT , 22 January 2026 Reported End Time: 03:15 GMT, 23 January 2026 Impact: Customers are now able to use the Merchant Interface and One Time Password (OTP) PIN validation as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244
Minor January 20, 2026 Sandbox Environment - Account Creation Issue 5d 21h Portals
Started Jan 20, 2026, 10:51 PM UTC· resolved Jan 26, 2026, 08:25 PM UTC
- investigating Jan 20, 2026, 10:51 PM UTC
Authorize.net is aware of an issue that is currently affecting developer.authorize.net. Some clients may experience an error when attempting to create a Sandbox account. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Sandbox account creation via developer.authorize.net. Reported Start Time: 20 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23710593
- investigating Jan 20, 2026, 11:45 PM UTC
Authorize.net is aware of an issue that is currently affecting developer.authorize.net. Some clients may experience an error when attempting to create a Sandbox account. We continue investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Sandbox account creation via developer.authorize.net. Reported Start Time: 20 January 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23710593
- resolved Jan 26, 2026, 08:25 PM UTC
The issue affecting Sandbox account creation via developer.authorize.net has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 16:00 GMT on 20 January 2026 Reported End Time:14:10 GMT on 24 January 2026 Impact: Users can now create Sandbox accounts via developer.authorize.net as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23710593
- postmortem Jan 27, 2026, 11:32 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-09916)
Minor January 8, 2026 Merchant and Partner Latency Issues 4d 4h Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal
Started Jan 08, 2026, 06:52 PM UTC· resolved Jan 12, 2026, 11:04 PM UTC
- investigating Jan 08, 2026, 06:52 PM UTC
Authorize.net is aware of an issue that is currently affecting the performance for Merchant and/or Partner Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and/or Partner Interface, Processing, Invoicing, Accept Payment, MINT access/navigation, API etc. Reported Start Time: 8 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23537368
- investigating Jan 08, 2026, 07:50 PM UTC
Authorize.net continues to investigate the issue that is currently affecting the performance of the Merchant and/or Partner Interface. We are working urgently to resolve the issue and greatly appreciate your patience during this time. Impact: Users may experience issues with login for Merchant and/or Partner Interface, Processing, Invoicing, Accept Payment, MINT access/navigation, API etc. Reported Start Time: 8 January 2026 Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23537368
- monitoring Jan 09, 2026, 12:00 AM UTC
A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Impact:The issue has been mitigated, and customers are now able to use the Merchant and Partner Interface as expected. Users may have experienced issues with login for Merchant and/or Partner Interface, Processing, Invoicing, Accept Payment, MINT access/navigation, API etc. Reported Start Time: 15:45 GMT 8 January 2026 Reported End Time: 23:48 GMT 8 January 2026 Next Update: As current status changes Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23537368
- resolved Jan 12, 2026, 11:04 PM UTC
The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 15:45 GMT 8 January 2026 Reported End Time: 23:48 GMT 8 January 2026 Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23537368
- postmortem Jan 19, 2026, 03:55 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-09826)
Minor December 12, 2025 Merchant and Partner Interface Latency 2d 16h Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal
Started Dec 12, 2025, 08:49 PM UTC· resolved Dec 15, 2025, 01:13 PM UTC
- investigating Dec 12, 2025, 08:49 PM UTC
Authorize.net is aware of an issue that is currently affecting the performance for Merchant and/or Partner Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing. Reported Start Time: 12 December 2025 Next Update: Within 60 minute We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC23269842
- investigating Dec 12, 2025, 09:39 PM UTC
Authorize.net continues to investigate the issue currently affecting the performance for Merchant and/or Partner Interface. We are working urgently to resolve the issue and appreciate your patience. Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing. Reported Start Time: 12 December 2025 Next Update: Within 60 minute We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC23269842
- investigating Dec 12, 2025, 10:35 PM UTC
We appreciate your patience as we continue to work urgently to resolve the issue. Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing. Reported Start Time: 12 December 2025 Next Update: As status changes or additional information is provided. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC23269842
- monitoring Dec 12, 2025, 11:54 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 12 December 2025 Reported End Time: 23:30 GMT 12 December 2025 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC23269842
- monitoring Dec 15, 2025, 12:50 PM UTC
The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 December 2025 18:15 GMT Reported End Time: 12 December 2025 23:30 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23269842
- resolved Dec 15, 2025, 01:13 PM UTC
The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 December 2025 18:15 GMT Reported End Time: 12 December 2025 23:30 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23269842
- postmortem Dec 19, 2025, 06:01 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-09757)
Minor November 19, 2025 MINT Manage Profile Service Interruption 29m Access/Login - Merchant Interface/Portal
Started Nov 19, 2025, 06:51 PM UTC· resolved Nov 19, 2025, 07:21 PM UTC
- investigating Nov 19, 2025, 06:51 PM UTC
Authorize.net is aware of an issue that is currently affecting Merchant Interface (MINT) which may be preventing clients from managing their user profile or adding new users to their gateway account. As a workaround, any account which has been enabled for MINT 2.0 can toggle from 1.0 to 2.0 then try to add users or edit a profile without any issue. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with managing a user profile or adding new users to their gateway account. Reported Start Time: 19 November 2025 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22981411
- resolved Nov 19, 2025, 07:21 PM UTC
The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time:9:05 GMT 19 November 2025 Reported End Time:20:04 GMT 19 November 2025 Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22981411
- postmortem Nov 21, 2025, 04:45 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-09623)
Major November 18, 2025 Merchant/Partner Interface Login Issue 1h 54m Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal
Started Nov 18, 2025, 01:49 PM UTC· resolved Nov 18, 2025, 03:43 PM UTC
- investigating Nov 18, 2025, 01:49 PM UTC
Authorize.net is aware of an issue that is currently affecting MINT access We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with MINT portal access Reported Start Time: 18 November 2025 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22957355
- identified Nov 18, 2025, 02:30 PM UTC
We have identified the issue affecting the performance of Authorize.net Portals and we appreciate your patience as we work urgently on mitigation. Impact: Users may experience issues with Authorize.net portals. Reported Start Time: Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22957355
- monitoring Nov 18, 2025, 02:50 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Portals as expected. Reported Start Time: 18 November 2025 13:20 GMT Reported End Time: 18 November 2025 14:35 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22957355
- resolved Nov 18, 2025, 03:43 PM UTC
The issue affecting the Merchant and Partner Interface has now been fully resolved. Reported Start Time: 18 November 2025 13:20 GMT Reported End Time: 18 November 2025 14:35 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22957355
Major November 10, 2025 Payment Processing Service Disruption 4h 59m Heartland Payment Systems
Started Nov 10, 2025, 04:22 PM UTC· resolved Nov 10, 2025, 09:21 PM UTC
- investigating Nov 10, 2025, 04:22 PM UTC
Authorize.net is aware that a Financial Ecosystem Participant is experiencing a service disruption that may be impacting some cardholders ability to make payments. Visa’s systems continue to operate normally and no issues have been identified within VisaNet that could be attributed to this incident. Reported Start Time: 10 November 2025 14:21 GMT Impact: This may impact some Visa cardholders' ability to make payments.
- investigating Nov 10, 2025, 04:49 PM UTC
Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Impact: This may impact some Visa cardholders' ability to make payments. Reported Start Time: 10 November 2025 at 14:21 GMT Next Update: Within 60 minutes Incident #: INC22835077
- investigating Nov 10, 2025, 05:45 PM UTC
Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We regret any inconvenience this may cause for our customers. We will continue to provide updates until the issue is mitigated. Impact: This may impact some Visa cardholders' ability to make payments. Reported Start Time: 10 November 2025 at 14:21 GMT Next Update: As current status changes. Incident #: INC22835077
- resolved Nov 10, 2025, 09:21 PM UTC
The issue affecting Payment Gateway Processing for certain customers has now been fully resolved. Reported Start Time:10 November 2025 at 14:21 GMT Reported End Time:10 November 2025 at 17:50 GMT Impact: Customers may now process payments as expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22835077
Major September 23, 2025 Mobile App 2.0 Login Issue on iOS 1d 6h Access/Login - Mobile Point of Sale (mPOS)
Started Sep 23, 2025, 03:09 PM UTC· resolved Sep 24, 2025, 09:49 PM UTC
- investigating Sep 23, 2025, 03:09 PM UTC
Authorize.net is currently aware of an issue impacting the 2.0 Mobile App on iOS, where users encounter the error message: "Log in failed. An unexpected error occurred. Please try again later.” Authorize.net is investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with mPOS 2.0 login. Reported Start Time: 22 September 2025, 23:00 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22087589
- investigating Sep 23, 2025, 04:03 PM UTC
We continue to investigate the issue impacting the 2.0 Mobile App on iOS, where users encounter the error message: "Log in failed. An unexpected error occurred. Please try again later.” We appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience issues with mPOS 2.0 login. Reported Start Time: 22 September 2025, 23:00 GMT Next Update: Within 120 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22087589
- investigating Sep 23, 2025, 05:59 PM UTC
We appreciate your patience as we work towards mitigating the issue impacting the 2.0 Mobile App on iOS. Some affected users may be able to login via biometrics. Impact: Users may experience issues with mPOS 2.0 login. Affected users are encouraged to attempt login via biometrics. Reported Start Time: 22 September 2025, 23:00 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22087589
- monitoring Sep 23, 2025, 09:41 PM UTC
A fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Impact: Users should no longer have issues with mPOS 2.0 login. Reported Start Time: 22 September 2025, 23:00 GMT Reported End Time: 23 September 2025, 21:20 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
- resolved Sep 24, 2025, 09:49 PM UTC
The issue has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Impact: Users should no longer have issues with mPOS 2.0 login. Reported Start Time: 22 September 2025, 23:00 GMT Reported End Time: 23 September 2025, 21:20 GMT Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
- postmortem Sep 24, 2025, 09:53 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Post Incident Report](https://onevisa.crm.dynamics.com/main.aspx?etc=9953&id=ac6e6710-84af-4a88-98b5-3a790714e191&histKey=408385985&newWindow=true&pagetype=entityrecord)
Notice August 16, 2025 demo.authorize.net Service Disruption 2h 18m Corporate Site
Started Aug 16, 2025, 08:14 AM UTC· resolved Aug 16, 2025, 10:33 AM UTC
- investigating Aug 16, 2025, 08:14 AM UTC
Cybersource is aware of an issue that is currently affecting the functionality of https://demo.authorize.net/ We are investigating the cause and working urgently to resolve the issue. Impact: Users are unable to access https://demo.authorize.net/ Reported Start Time: 16 August 2025 05:40 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC21627322
- monitoring Aug 16, 2025, 08:31 AM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use https://demo.authorize.net/ as expected. Reported Start Time:16 August 2025 05:40 GMT Reported End Time:16 August 2025 08:12 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC21627322
- resolved Aug 16, 2025, 10:33 AM UTC
The issue affecting https://demo.authorize.net/ has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time:16 August 2025 05:40 GMT Reported End Time:16 August 2025 08:12 GMT Impact: Customers are now able to use https://demo.authorize.net/ as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC21627322
- postmortem Aug 18, 2025, 03:05 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-08946)
Minor August 12, 2025 Service Disruption 4h 32m Accept Suite, Authorize.net API
Started Aug 12, 2025, 07:36 PM UTC· resolved Aug 13, 2025, 12:09 AM UTC
- investigating Aug 12, 2025, 07:36 PM UTC
Authorize.net is aware of an issue which is affecting transaction processing resulting in error E00001 responses being sent for successful transactions. The issue is currently ongoing, and we are investigating the root cause. Impact: Users may have received response codes containing error E00001 for transactions that are successfully processing. Reported Start Time: 17:00 GMT on 6 August 2025 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21591218
- monitoring Aug 12, 2025, 08:18 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers should no longer receive the response code E00001 for transactions that are successfully processing. Reported Start Time: 17:00 GMT on 6 August 2025 Reported End Time: 20:00 GMT on 12 August 2025 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21591218
- resolved Aug 13, 2025, 12:09 AM UTC
The issue affecting transaction responses has been resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 17:00 GMT on 6 August 2025 Reported End Time: 20:00 GMT on 12 August 2025 Impact: The response code is now functioning as expected. Transactions are processing normally and error code E00001 is no longer appearing for successful transactions. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21591218
- postmortem Aug 13, 2025, 08:25 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)
Notice August 6, 2025 ANET Portal - Service Disruption 2h 24m Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal
Started Aug 06, 2025, 02:51 AM UTC· resolved Aug 06, 2025, 05:15 AM UTC
- resolved Aug 06, 2025, 06:23 AM UTC
Authorize.net was aware of an issue which affected the access for merchants and/or partners using new.authorize.net and demo.authorize.net. The issue has been resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Impact: Users may have experienced issues accessing new.authorize.net and demo.authorize.net portals. Reported Start Time: 02:51 GMT on 6 August 2025 Reported End Time: 05:15 GMT on 6 August 2025 Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21525904
- postmortem Aug 06, 2025, 10:07 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)
Minor June 3, 2025 TSYS Acquiring Solutions Settlement/Batching Disruption 2h 33m TSYS Acquiring Solutions
Started Jun 03, 2025, 10:01 AM UTC· resolved Jun 03, 2025, 12:34 PM UTC
- investigating Jun 03, 2025, 10:01 AM UTC
Authorize.net is aware of an issue that is currently affecting settlement/batching for TSYS. We are investigating the cause and working urgently to resolve the issue. Impact: Customers may experience funding settlement issues. Reported Start Time: 3 June 2025 05:22 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD
- investigating Jun 03, 2025, 10:52 AM UTC
Authorize.net continues to investigate the issue that is currently affecting settlement/batching for TSYS. Impact: Customers may experience funding settlement issues. Reported Start Time: 3 June 2025 05:22 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20940324
- resolved Jun 03, 2025, 12:34 PM UTC
The issue affecting settlement/batching notification for TSYS has now been fully resolved. Authorize.net are conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 3 June 2025 05:22 GMT Reported End Time: 3 June 2025 12:18 GMT Impact: The issue impacting settlement funding email notifications has been fully resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20940324
- postmortem Jun 05, 2025, 06:45 AM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-08440)
Minor June 2, 2025 Short Message Service (SMS) Pin Service Disruption 2d Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal
Started Jun 02, 2025, 08:36 PM UTC· resolved Jun 04, 2025, 09:14 PM UTC
- investigating Jun 02, 2025, 08:36 PM UTC
Authorize.net is aware of a service disruption affecting the delivery of SMS PINs. This appears to be isolated to phone numbers on the T-Mobile network. There is no impact to email PIN delivery, therefore clients should be able to access their account by selecting Email PIN instead of SMS PIN when logging in. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers. Impact: Users may be unable to receive SMS PINs when requesting from phone numbers on the T-Mobile network. Reported Start Time: 19 May 2025 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20904862
- investigating Jun 03, 2025, 01:17 AM UTC
We are continuing our investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers. Impact: Users may be unable to receive SMS PINs when requesting from phone numbers on the T-Mobile network. Reported Start Time: 19 May 2025 Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20904862
- investigating Jun 03, 2025, 10:52 AM UTC
Summary: We are continuing our investigations and will share more information as soon as possible. Only SMS PIN delivery is impacted. There is no impact to email PIN delivery, therefore clients should be able to access their account by selecting Email PIN instead of SMS PIN when logging in. We regret any inconvenience this may cause for our customers. Impact: Users may be unable to receive SMS PINs when requesting from phone numbers on the T-Mobile network. Reported Start Time: 19 May 2025 Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20904862
- monitoring Jun 03, 2025, 03:51 PM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and clients on the T-Mobile network are now able to receive SMS PINs. Reported Start Time: 19 May 2025 Mitigated: 3 June 2025 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20904862
- resolved Jun 04, 2025, 09:14 PM UTC
The issue affecting the delivery of SMS PINs for Merchant and Partner Interfaces has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences Reported Start Time: 19 May 2025 Mitigated: 3 June 2025 Impact: The issue has been resolved and clients on the T-Mobile network are now able to receive SMS PINs. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20904862
- postmortem Jun 04, 2025, 09:21 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report]( https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-08439)
Major March 3, 2025 Merchant Transactions Receipt Issue 4h 2m Reports - Merchant Interface/Portal
Started Mar 03, 2025, 05:26 PM UTC· resolved Mar 03, 2025, 09:28 PM UTC
- investigating Mar 03, 2025, 05:26 PM UTC
Authorize.net is aware of an issue that is currently affecting the account users from receiving Merchant Transaction Receipts. We are investigating the cause and working urgently to resolve the issue. Start Time: ~23:30 GMT on 28 February 2025 Next Update: The next update will be sent as soon as further information becomes available or system changes occur. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20129560
- resolved Mar 03, 2025, 09:28 PM UTC
The issue affecting the account users from receiving Merchant Transaction Receipts has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: ~23:30 GMT on 28 February 2025 Reported End Time: 19:29 GMT on 3 March 2025 Impact: Account users are now receiving the Merchant Transaction Receipts as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20129560
- postmortem Mar 06, 2025, 06:23 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-07983)
Notice February 20, 2025 EVO Processor Service Disruption 8h 30m EVO
Started Feb 20, 2025, 04:38 PM UTC· resolved Feb 21, 2025, 01:09 AM UTC
- monitoring Feb 20, 2025, 04:38 PM UTC
An issue that was affecting EVO transaction processing has been mitigated. We are monitoring to confirm the issue is fully resolved. Impact: Users may have experienced payment processing errors with certain transactions. Reported Start Time:16:31 GMT - 20 February 2025 Next Update: As status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC20046786
- monitoring Feb 20, 2025, 04:45 PM UTC
An issue that was affecting EVO transaction processing has been mitigated. We are monitoring to confirm the issue is fully resolved. Impact: Users may have experienced payment processing errors with EVO SNAP transactions. Reported Start Time:13:16 GMT - 20 February 2025 Next Update: As status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC20046786
- resolved Feb 21, 2025, 01:09 AM UTC
The issue affecting EVO Processor has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 15:16 GMT - 20 February 2025 Reported End Time: 17:04 GMT - 20 February 2025 Impact: Customers are now able to use EVO Processor services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC20046786