Authorize.Net incident

API Connection/Endpoint Service Disruption

Major Resolved View vendor source →

Authorize.Net experienced a major incident on August 14, 2026 affecting Accept Suite, lasting 7h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 08:42 PM UTC
Resolved
Aug 15, 2026, 04:37 AM UTC
Duration
7h 55m
Detected by Pingoru
Aug 14, 2026, 08:42 PM UTC

Affected components

Accept Suite

Update timeline

  1. investigating Aug 14, 2026, 08:42 PM UTC

    Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may experience issues completing payments through hosted payment forms due to a CAPTCHA issue. Reported Start Time: 13 August 2026 Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168

  2. resolved Aug 15, 2026, 04:37 AM UTC

    The issue affecting the Hosted Payment Form Service has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 August 2026 Reported End Time: 15 August 2026 3:15 AM GMT Impact: Customers are now able to use the Hosted Payment Form Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168