Authorize.Net incident
Merchant and Partner Interface Access Issue
Authorize.Net is currently experiencing a major incident affecting Access/Login - Merchant Interface/Portal and Access/Login - Partner Interface/Portal, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 09, 2026, 10:49 AM UTC
Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
- investigating May 09, 2026, 10:51 AM UTC
Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and Partner Interfaces. Reported Start Time: 9 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD
- monitoring May 09, 2026, 11:02 AM UTC
A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 9 May 2026 Reported End Time: 9 May 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441