Authorize.Net experienced a major incident on August 8, 2026 affecting Vantiv, lasting 10h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 08, 2026, 06:19 PM UTC
Authorize.net is aware of an issue that is currently affecting Vantiv transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 08 August 2026, 21:14 GMT Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
- investigating Aug 08, 2026, 10:33 PM UTC
Authorize.net continues to investigate the issue that is currently affecting Vantiv transaction processing. Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
- monitoring Aug 09, 2026, 03:18 AM UTC
A fix has been implemented for the issue affecting Vantiv transaction processing and we are monitoring closely to ensure the issue is resolved. Impact: The issue impacting Vantiv transaction processing has been mitigated. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 02:43 GMT on August 09, 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537
- resolved Aug 09, 2026, 04:59 AM UTC
The issue affecting Vantiv transaction processing has now been fully resolved. Reported Start Time: 21:14 GMT on August 03, 2026 Reported End Time: 01:15 GMT on August 09, 2026 Impact: Users are now able to use Vantiv transaction processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26672537