Authorize.Net Outage History

Authorize.Net is up right now

Authorize.Net had 25 outages in the last 2 years totaling 480h 41m of downtime — averaging 1 incident per month.

There were 25 Authorize.Net outages since June 2, 2025 totaling 480h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.authorize.net

Minor May 13, 2026

NA Processor Service Disruption

Detected by Pingoru
May 13, 2026, 01:56 PM UTC
Resolved
May 13, 2026, 02:59 PM UTC
Duration
1h 2m
Affected: Vantiv
Timeline · 2 updates
  1. investigating May 13, 2026, 01:56 PM UTC

    Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. Impact: This may impact some Visa cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation. Reported Start Time: 13 May 2026, 08:47 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25541234

  2. resolved May 13, 2026, 02:59 PM UTC

    The issue that prevented certain transactions from being processed has now been fully resolved. Authorize.Net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 13 May 2026, 08:47 GMT Reported End Time: 13 May 2026, 14:38 GMT Impact: Customers are now able to use services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC25541234

Read the full incident report →

Major May 9, 2026

Merchant and Partner Interface Access Issue

Detected by Pingoru
May 09, 2026, 10:49 AM UTC
Resolved
May 09, 2026, 03:05 PM UTC
Duration
4h 15m
Affected: Access/Login - Merchant Interface/PortalAccess/Login - Partner Interface/Portal
Timeline · 5 updates
  1. investigating May 09, 2026, 10:49 AM UTC

    Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.

  2. investigating May 09, 2026, 10:51 AM UTC

    Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and Partner Interfaces. Reported Start Time: 9 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD

  3. monitoring May 09, 2026, 11:02 AM UTC

    A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected. Reported Start Time: 9 May 2026 Reported End Time: 9 May 2026 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

  4. resolved May 09, 2026, 03:05 PM UTC

    The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25477441

  5. postmortem May 15, 2026, 12:43 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/).

Read the full incident report →

Major May 5, 2026

Sandbox Account Creation - Service Disruption

Detected by Pingoru
May 05, 2026, 09:23 AM UTC
Resolved
May 05, 2026, 01:43 PM UTC
Duration
4h 20m
Affected: Developer Center
Timeline · 3 updates
  1. investigating May 05, 2026, 09:23 AM UTC

    Authorize.net is aware of an issue that is currently affecting Sandbox Account creation process. Users may receive an error message stating: “The sandbox is experiencing technical difficulties. Please try to create a test account in a few minutes.” We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with creating Sandbox accounts within the Developer Center. Reported Start Time: 5 May 2026, 07:57 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

  2. resolved May 05, 2026, 01:43 PM UTC

    The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 05 May 2026, 07:57 GMT Reported End Time: 05 May 2026, 12:34 GMT Impact: Users are now able to use the Sandbox Account creation process as normal. Next Update: No further updates, issue is resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25405313

  3. postmortem May 05, 2026, 11:29 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10486)

Read the full incident report →

Minor April 26, 2026

Accept Suite API - Service Disruption

Detected by Pingoru
Apr 26, 2026, 04:30 AM UTC
Resolved
Apr 26, 2026, 10:01 AM UTC
Duration
5h 30m
Affected: Accept Suite
Timeline · 4 updates
  1. investigating Apr 26, 2026, 04:30 AM UTC

    Authorize.net is aware of an issue that is currently affecting transaction processing using Accept Suite API services. We are investigating the cause and working urgently to resolve the issue. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

  2. monitoring Apr 26, 2026, 05:40 AM UTC

    We have identified the issue, a fix has been implemented, and we are monitoring closely to ensure the issue is resolved. Reported Start Time: 8:00 AM GMT on 25 April 2026 Impact: Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests. Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC25231888

  3. resolved Apr 26, 2026, 10:01 AM UTC

    The issue affecting the Accept Suite API services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 25 April 2026 07:35 GMT Reported End Time: 26 April 2026 02:27 GMT Impact: Customers are now able to use the Accept Suite API services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC25231888

  4. postmortem May 15, 2026, 11:43 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following [Link](https://support.authorize.net/).

Read the full incident report →

Minor April 8, 2026

Webhooks Payment Event

Detected by Pingoru
Apr 08, 2026, 03:03 PM UTC
Resolved
Apr 08, 2026, 07:20 PM UTC
Duration
4h 16m
Affected: Webhooks
Timeline · 4 updates
  1. investigating Apr 08, 2026, 03:03 PM UTC

    Authorize.net is aware of an issue that is currently affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We were able to reproduce the issue and confirmed that the missing fields are as follows: 1. Correct response code 2. Amount 3. Transaction ID We are investigating the cause and working urgently to resolve the issue. Impact: merchant may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC24951045

  2. identified Apr 08, 2026, 05:25 PM UTC

    We have identified the issue affecting some Transaction Details on Webhooks Payment Event where certain details are missing. We appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants may notice that certain details are missing from webhook notifications. Reported Start Time: 8 April 2026 00:51 GMT Next Update: When current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

  3. resolved Apr 08, 2026, 07:20 PM UTC

    The issue affecting some Transaction Details on Webhooks Payment Event has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 7 April 2026 at 20:00 GMT Reported End Time: 8 April 2026 at 18:22 GMT Impact: Webhook notifications are processing as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24951045

  4. postmortem Apr 09, 2026, 08:25 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10480)

Read the full incident report →

Minor March 25, 2026

Service Disruption - Processing transactions in Accept Payments in MINT 2.0

Detected by Pingoru
Mar 25, 2026, 12:48 PM UTC
Resolved
Mar 25, 2026, 02:10 PM UTC
Duration
1h 21m
Affected: Virtual Terminal
Timeline · 4 updates
  1. identified Mar 25, 2026, 12:48 PM UTC

    Authorize.net is aware of an issue that is currently affecting customer transactions. We have identified the cause and working urgently to resolve the issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

  2. identified Mar 25, 2026, 01:50 PM UTC

    We are continuing to work on a fix for this issue. Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification. Reported Start Time: 23 March 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

  3. resolved Mar 25, 2026, 02:10 PM UTC

    The issue affecting Processing transactions in Accept Payments in MINT 2.0 has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 23 March 2026 14:00 GMT Reported End Time: 25 March 2026 13:45 GMT Impact: Authorize only transactions are being processed as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24750967

  4. postmortem Mar 26, 2026, 11:00 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link [Here](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10392)

Read the full incident report →

Minor March 12, 2026

Authorize.Net 2.0 Interface Issues

Detected by Pingoru
Mar 12, 2026, 07:12 PM UTC
Resolved
Mar 12, 2026, 09:09 PM UTC
Duration
1h 56m
Affected: Add/Manage Merchant - Partner Interface/Portal
Timeline · 4 updates
  1. investigating Mar 12, 2026, 07:12 PM UTC

    We are performing proactive maintenance within the Authorize.Net 2.0 interface. As part of this work, the ability to edit other users in the 2.0 interface is temporarily restricted. Adding users, deleting users, and editing your own profile information remain available and unaffected. This behavior went into effect at 2:15 PM ET. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 on 18:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

  2. identified Mar 12, 2026, 08:11 PM UTC

    Teams continue to perform proactive maintenance within the Authorize.Net 2.0 interface, temporarily restricting the ability to edit other users in the 2.0 interface. Adding users, deleting users, and editing your own profile information remain available and unaffected. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 at 18:15 GMT Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:</b IRMS272640

  3. resolved Mar 12, 2026, 09:09 PM UTC

    The issue affecting the Authorize.Net 2.0 Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 March 2026 at 18:15 GMT Reported End Time: 12 March 2026 at 22:47 GMT Impact: Customers are now able to use the Authorize.Net 2.0 Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

  4. postmortem Mar 17, 2026, 05:34 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10315)

Read the full incident report →

Minor February 26, 2026

Merchant Interface Access Issue

Detected by Pingoru
Feb 26, 2026, 04:42 PM UTC
Resolved
Feb 26, 2026, 09:42 PM UTC
Duration
5h
Affected: Access/Login - Merchant Interface/Portal
Timeline · 4 updates
  1. investigating Feb 26, 2026, 04:42 PM UTC

    Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant Interface. Reported Start Time: 26 February 2026 at 16:20 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

  2. monitoring Feb 26, 2026, 05:33 PM UTC

    A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant Interface as expected. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 17:13 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

  3. resolved Feb 26, 2026, 09:42 PM UTC

    The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 26 February 2026 at 16:20 GMT Reported End Time: 26 February 2026 at 20:49 GMT Impact: Customers are now able to use the Merchant Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC24342108

  4. postmortem Feb 27, 2026, 08:11 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-10147)

Read the full incident report →

Notice January 22, 2026

Merchant Interface Login and PIN Validation Issue

Detected by Pingoru
Jan 22, 2026, 08:49 PM UTC
Resolved
Jan 23, 2026, 07:20 AM UTC
Duration
10h 31m
Affected: Access/Login - Merchant Interface/Portal
Timeline · 3 updates
  1. investigating Jan 22, 2026, 08:49 PM UTC

    Authorize.net is aware of an issue that is currently affecting the login process for MINT and One Time Password (OTP) PIN validation. Users can select SMS for PIN delivery until mitigation. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Login and OTP for MINT. Reported Start Time: 22 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244

  2. identified Jan 22, 2026, 09:47 PM UTC

    We have identified the issue affecting the performance of the Merchant Interface is related to an ongoing vendor outage. Our team is actively working with vendor to resolve the email delivery problem. Impact: Users may experience issues with Login and OTP delivery via email for MINT. Reported Start Time: 22 January 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244

  3. resolved Jan 23, 2026, 07:20 AM UTC

    The issue affecting the Merchant Interface and One Time Password (OTP) PIN validation has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 20:01 GMT , 22 January 2026 Reported End Time: 03:15 GMT, 23 January 2026 Impact: Customers are now able to use the Merchant Interface and One Time Password (OTP) PIN validation as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23757244

Read the full incident report →

Minor January 20, 2026

Sandbox Environment - Account Creation Issue

Detected by Pingoru
Jan 20, 2026, 10:51 PM UTC
Resolved
Jan 26, 2026, 08:25 PM UTC
Duration
5d 21h
Affected: Portals
Timeline · 4 updates
  1. investigating Jan 20, 2026, 10:51 PM UTC

    Authorize.net is aware of an issue that is currently affecting developer.authorize.net. Some clients may experience an error when attempting to create a Sandbox account. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Sandbox account creation via developer.authorize.net. Reported Start Time: 20 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23710593

  2. investigating Jan 20, 2026, 11:45 PM UTC

    Authorize.net is aware of an issue that is currently affecting developer.authorize.net. Some clients may experience an error when attempting to create a Sandbox account. We continue investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with Sandbox account creation via developer.authorize.net. Reported Start Time: 20 January 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23710593

  3. resolved Jan 26, 2026, 08:25 PM UTC

    The issue affecting Sandbox account creation via developer.authorize.net has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 16:00 GMT on 20 January 2026 Reported End Time:14:10 GMT on 24 January 2026 Impact: Users can now create Sandbox accounts via developer.authorize.net as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23710593

  4. postmortem Jan 27, 2026, 11:32 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-09916)

Read the full incident report →

Minor November 19, 2025

MINT Manage Profile Service Interruption

Detected by Pingoru
Nov 19, 2025, 06:51 PM UTC
Resolved
Nov 19, 2025, 07:21 PM UTC
Duration
29m
Affected: Access/Login - Merchant Interface/Portal
Timeline · 3 updates
  1. investigating Nov 19, 2025, 06:51 PM UTC

    Authorize.net is aware of an issue that is currently affecting Merchant Interface (MINT) which may be preventing clients from managing their user profile or adding new users to their gateway account. As a workaround, any account which has been enabled for MINT 2.0 can toggle from 1.0 to 2.0 then try to add users or edit a profile without any issue. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with managing a user profile or adding new users to their gateway account. Reported Start Time: 19 November 2025 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22981411

  2. resolved Nov 19, 2025, 07:21 PM UTC

    The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time:9:05 GMT 19 November 2025 Reported End Time:20:04 GMT 19 November 2025 Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22981411

  3. postmortem Nov 21, 2025, 04:45 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-09623)

Read the full incident report →

Major November 18, 2025

Merchant/Partner Interface Login Issue

Detected by Pingoru
Nov 18, 2025, 01:49 PM UTC
Resolved
Nov 18, 2025, 03:43 PM UTC
Duration
1h 54m
Affected: Access/Login - Merchant Interface/PortalAccess/Login - Partner Interface/Portal
Timeline · 4 updates
  1. investigating Nov 18, 2025, 01:49 PM UTC

    Authorize.net is aware of an issue that is currently affecting MINT access We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with MINT portal access Reported Start Time: 18 November 2025 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22957355

  2. identified Nov 18, 2025, 02:30 PM UTC

    We have identified the issue affecting the performance of Authorize.net Portals and we appreciate your patience as we work urgently on mitigation. Impact: Users may experience issues with Authorize.net portals. Reported Start Time: Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22957355

  3. monitoring Nov 18, 2025, 02:50 PM UTC

    A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Portals as expected. Reported Start Time: 18 November 2025 13:20 GMT Reported End Time: 18 November 2025 14:35 GMT Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22957355

  4. resolved Nov 18, 2025, 03:43 PM UTC

    The issue affecting the Merchant and Partner Interface has now been fully resolved. Reported Start Time: 18 November 2025 13:20 GMT Reported End Time: 18 November 2025 14:35 GMT Impact: Customers are now able to use the Merchant and Partner Interface as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22957355

Read the full incident report →

Major November 10, 2025

Payment Processing Service Disruption

Detected by Pingoru
Nov 10, 2025, 04:22 PM UTC
Resolved
Nov 10, 2025, 09:21 PM UTC
Duration
4h 59m
Affected: Heartland Payment Systems
Timeline · 4 updates
  1. investigating Nov 10, 2025, 04:22 PM UTC

    Authorize.net is aware that a Financial Ecosystem Participant is experiencing a service disruption that may be impacting some cardholders ability to make payments. Visa’s systems continue to operate normally and no issues have been identified within VisaNet that could be attributed to this incident. Reported Start Time: 10 November 2025 14:21 GMT Impact: This may impact some Visa cardholders' ability to make payments.

  2. investigating Nov 10, 2025, 04:49 PM UTC

    Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Impact: This may impact some Visa cardholders' ability to make payments. Reported Start Time: 10 November 2025 at 14:21 GMT Next Update: Within 60 minutes Incident #: INC22835077

  3. investigating Nov 10, 2025, 05:45 PM UTC

    Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We regret any inconvenience this may cause for our customers. We will continue to provide updates until the issue is mitigated. Impact: This may impact some Visa cardholders' ability to make payments. Reported Start Time: 10 November 2025 at 14:21 GMT Next Update: As current status changes. Incident #: INC22835077

  4. resolved Nov 10, 2025, 09:21 PM UTC

    The issue affecting Payment Gateway Processing for certain customers has now been fully resolved. Reported Start Time:10 November 2025 at 14:21 GMT Reported End Time:10 November 2025 at 17:50 GMT Impact: Customers may now process payments as expected. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC22835077

Read the full incident report →

Notice August 16, 2025

demo.authorize.net Service Disruption

Detected by Pingoru
Aug 16, 2025, 08:14 AM UTC
Resolved
Aug 16, 2025, 10:33 AM UTC
Duration
2h 18m
Affected: Corporate Site
Timeline · 4 updates
  1. investigating Aug 16, 2025, 08:14 AM UTC

    Cybersource is aware of an issue that is currently affecting the functionality of https://demo.authorize.net/ We are investigating the cause and working urgently to resolve the issue. Impact: Users are unable to access https://demo.authorize.net/ Reported Start Time: 16 August 2025 05:40 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC21627322

  2. monitoring Aug 16, 2025, 08:31 AM UTC

    A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use https://demo.authorize.net/ as expected. Reported Start Time:16 August 2025 05:40 GMT Reported End Time:16 August 2025 08:12 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC21627322

  3. resolved Aug 16, 2025, 10:33 AM UTC

    The issue affecting https://demo.authorize.net/ has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time:16 August 2025 05:40 GMT Reported End Time:16 August 2025 08:12 GMT Impact: Customers are now able to use https://demo.authorize.net/ as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC21627322

  4. postmortem Aug 18, 2025, 03:05 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-08946)

Read the full incident report →

Minor August 12, 2025

Service Disruption

Detected by Pingoru
Aug 12, 2025, 07:36 PM UTC
Resolved
Aug 13, 2025, 12:09 AM UTC
Duration
4h 32m
Affected: Accept SuiteAuthorize.net API
Timeline · 4 updates
  1. investigating Aug 12, 2025, 07:36 PM UTC

    Authorize.net is aware of an issue which is affecting transaction processing resulting in error E00001 responses being sent for successful transactions. The issue is currently ongoing, and we are investigating the root cause. Impact: Users may have received response codes containing error E00001 for transactions that are successfully processing. Reported Start Time: 17:00 GMT on 6 August 2025 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21591218

  2. monitoring Aug 12, 2025, 08:18 PM UTC

    A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers should no longer receive the response code E00001 for transactions that are successfully processing. Reported Start Time: 17:00 GMT on 6 August 2025 Reported End Time: 20:00 GMT on 12 August 2025 Next Update: As current status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21591218

  3. resolved Aug 13, 2025, 12:09 AM UTC

    The issue affecting transaction responses has been resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 17:00 GMT on 6 August 2025 Reported End Time: 20:00 GMT on 12 August 2025 Impact: The response code is now functioning as expected. Transactions are processing normally and error code E00001 is no longer appearing for successful transactions. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21591218

  4. postmortem Aug 13, 2025, 08:25 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)

Read the full incident report →

Notice August 6, 2025

ANET Portal - Service Disruption

Detected by Pingoru
Aug 06, 2025, 06:23 AM UTC
Resolved
Aug 06, 2025, 06:23 AM UTC
Duration
—
Affected: Access/Login - Merchant Interface/PortalAccess/Login - Partner Interface/Portal
Timeline · 2 updates
  1. resolved Aug 06, 2025, 06:23 AM UTC

    Authorize.net was aware of an issue which affected the access for merchants and/or partners using new.authorize.net and demo.authorize.net. The issue has been resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Impact: Users may have experienced issues accessing new.authorize.net and demo.authorize.net portals. Reported Start Time: 02:51 GMT on 6 August 2025 Reported End Time: 05:15 GMT on 6 August 2025 Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21525904

  2. postmortem Aug 06, 2025, 10:07 PM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)

Read the full incident report →

Minor June 3, 2025

TSYS Acquiring Solutions Settlement/Batching Disruption

Detected by Pingoru
Jun 03, 2025, 10:01 AM UTC
Resolved
Jun 03, 2025, 12:34 PM UTC
Duration
2h 33m
Affected: TSYS Acquiring Solutions
Timeline · 4 updates
  1. investigating Jun 03, 2025, 10:01 AM UTC

    Authorize.net is aware of an issue that is currently affecting settlement/batching for TSYS. We are investigating the cause and working urgently to resolve the issue. Impact: Customers may experience funding settlement issues. Reported Start Time: 3 June 2025 05:22 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD

  2. investigating Jun 03, 2025, 10:52 AM UTC

    Authorize.net continues to investigate the issue that is currently affecting settlement/batching for TSYS. Impact: Customers may experience funding settlement issues. Reported Start Time: 3 June 2025 05:22 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20940324

  3. resolved Jun 03, 2025, 12:34 PM UTC

    The issue affecting settlement/batching notification for TSYS has now been fully resolved. Authorize.net are conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 3 June 2025 05:22 GMT Reported End Time: 3 June 2025 12:18 GMT Impact: The issue impacting settlement funding email notifications has been fully resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC20940324

  4. postmortem Jun 05, 2025, 06:45 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-08440)

Read the full incident report →